Front Desk Receptionist

4 days ago


Pasadena, United States SMILENOWDENTAL Full time

Job Title: Dental Office Front Desk Assistant (Bilingual - English/Spanish)

**Job Description**:
We are seeking a dynamic and personable individual to join our team as a Dental Office Front Desk Assistant. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office. This position requires proficiency in both English and Spanish languages.

**Responsibilities**:

- Greet patients warmly and ensure a positive experience from check-in to check-out.
- Schedule appointments and manage the office calendar efficiently.
- Answer phone calls and respond to inquiries, providing accurate information about services, appointments, and procedures.
- Verify insurance coverage and assist patients with billing and payment processing.
- Maintain patient records and ensure confidentiality of sensitive information.
- Coordinate with dental staff to optimize patient flow and assist with administrative tasks as needed.
- Keep the reception area tidy and organized.
- Assist in translating and interpreting for Spanish-speaking patients when necessary.

Qualifications:

- High school diploma or equivalent.
- Previous experience in a dental office or medical setting is preferred.
- Proficiency in both English and Spanish languages (written and verbal) is required.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in data entry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with dental terminology and procedures is a plus.
- Flexibility to work evenings or weekends as needed.

**Benefits**:
Pay: $21.00-$23.00
- Competitive salary commensurate with experience.
- Holidays off
- Professional development opportunities.
- Friendly and supportive work environment.

**Job Types**: Full-time, Part-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Employee discount
- Flexible schedule

Schedule:

- 4 hour shift
- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Pasadena, CA 91104 (required)

Ability to Relocate:

- Pasadena, CA 91104: Relocate before starting work (required)

Work Location: In person



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