Bmw Service Business Development

2 weeks ago


Westbury, United States Rallye Motor Company Full time

**Responsibilities for this position include, but are not limited to**:

- Establish ongoing consulting relationship with customers by being available during normal hours to answer questions, explain additional repairs needed
- Promote the sales of appropriate services, parts, and accessories by accurately identifying the customer's service needs and by thoroughly understanding the BMW products and service lines.
- Verify customer’s need for alternative transportation (Rental, Shuttle, Taxi, & Loaner vehicle)
- Coordinate with the Service Manager, Service Advisors, or other retail center personnel in order to communicate with customers and technicians regarding repair work. Determine time of completion.
- Advise customer of early or late vehicle drop off and pick up procedures (i.e. Early Envelope, drop box location, or fax in reservation confirmation form).
- Follow up with customers who missed their appointments. Confirm customer appointments

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye

PAY RANGE: $19 - $21 Per Hour + Commission

**Requirements**:

- Previous automotive BDC, customer service, and/or phone sales experience required.
- Outstanding Customer Service Skills
- Trainable in various computer systems
- Excellent verbal/written communication and organization skills
- Outgoing and patient personality with outstanding customer relations ability
- Professional personal appearance
- Must be available to work Saturdays

**Benefits**
- Great benefits package including medical, dental and vision coverage for employee & family
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield
- Paid time off
- Paid holidays
- 401K plan.
- Employee Assistance Program.



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