Help Desk Specialist I
2 weeks ago
**Welcome**:
If you are looking for rewarding work in the judiciary, the Riverside Superior Court is the place for you
Option I:
Associate's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a closely related field and one year of experience that includes providing computer or network systems support OR experience providing first tier technical level support in a help desk role.
Option II:
High school diploma or equivalent and three years of experience that includes providing computer or network systems support OR experience providing first tier technical level support in a help desk role.
For a complete list of the qualifications and essential duties, please refer to the **job description**.
**About the Riverside Superior Court**:
**Competitive Compensation Package**:
- At Riverside Superior Court, we reward hard work and dedicationWe offer:- Annual merit increases for satisfactory job performance including a 2% COLA effective July 1, 2024-
- A robust benefit plan including medical, dental, vision, disability and life insurance
- A pension plan provided by the California Public Employer's Retirement System also known as CalPERS. You will contribute between 7% and 8% of your biweekly pay, depending on your membership status
- Optional deferred compensation programs
- Generous leave accruals
- Fourteen (14) paid holidays-
- Bereavement leave
- Tuition discounts
- Qualified employer for Public Service Loan Forgiveness (PSLF) or Temporary Expanded PSLF (TEPSLF) Certification**Application Process**:
**Selection Procedures**:
Additional steps for the selection process will include a drug test, background and reference checks.
**Status Notifications**
**Reasonable Accommodations**
- MEDICAL PLAN and DENTAL PLAN
- The Court offers medical and dental plans.
- Employees may waive the Court-offered Medical and Hospital Plan, if they provide proof of other current “group” health plan coverage.
MEDICAL FLEXIBLE BENEFIT PROGRAM
- The Court contributes an amount each month, which is determined by the “Type of Enrollment” on behalf of each regular employee in a paid status, who is enrolled in one of the medical and hospital plans provided by the Superior Court of California, County of Riverside.
MEDICAL SUBSIDY
- The Court will provide a subsidy to offset out of pocket cost of the medical premiums.
VISION PLAN
- The Court’s offers a vision plan.
VACATION/SICK LEAVE PROGRAM
- Employees in this job class accrue vacation/sick leave; pro-rated if less than full time.
SHORT TERM DISABILITY
- Employees participate and pay into the CA Short Term Disability Program.
LIFE INSURANCE
- Court pays a basic term life insurance policy for each LIUNA employee.
RETIREMENT
- Participation in Public Employee’s Retirement System (PERS).
EMPLOYEE ASSISTANCE PROGRAM (EAP)
- EAP is a benefit provided by Superior Court of California, County of Riverside for all employees.
HOLIDAYS
- Generally fourteen days per year. Employees are entitled to eight (8) hours of holiday pay for each court recognized holiday.
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