Current jobs related to Customer Service Manager - Litchfield Park - Goodwill of Central & Northern Arizona

  • Customer Service Representative

    2 weeks ago

    Litchfield Park, Arizona, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our Retail Branch organization as a Teller. As a key member of our team, you will provide exceptional customer service, accurately process high-volume customer banking transactions, and develop banking product referral opportunities through strong...

  • Customer Service Ambassador

    2 weeks ago

    Litchfield Park, Arizona, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...

  • Inventory Management and Customer Service Representative

    3 weeks ago

    Litchfield, Minnesota, United States Haug Implement Co Full time

    Job DescriptionKey Responsibilities:Provide exceptional customer service at the counter, phone, and service departmentOffer recommendations for sales of additional related or needed parts or accessoriesProcess in-store orders in a timely and accurate mannerCommunicate with customers on pick-up or delivery statusLocate and obtain merchandise for customers,...

  • Customer Service Representative

    3 months ago

    Litchfield Park, United States U-Haul Full time

    Location: 16835 W Northern Ave, Litchfield Park, Arizona 85340 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service

    4 months ago

    Litchfield Park, United States Anthem Coffee Full time

    Description: The person who applies for this position has the ability to explain menu items to customers and offer suggestions, are responsible for courteously handling our POS system with guests, can maintain a clean and safe work environment at all times, has a positive attitude and is willing to work as part of a team, can assist with food service and...

  • Customer Service Associate

    3 weeks ago

    Litchfield Park, Arizona, United States Golden Corral Full time

    Become a Part of Our Family at Golden CorralAre you enthusiastic about engaging with people and delivering outstanding service? Do you excel in a lively, welcoming atmosphere where ensuring guests feel at home is paramount? If this resonates with you, we have an exciting role available.Position Overview:Greet patrons with a friendly smile and ensure they...

  • Customer Service Associate

    5 days ago

    Litchfield Park, Arizona, United States Circle K Stores, Inc. Full time

    Store Details: Store: 13843 W Glendale Ave, Litchfield Park, AZ 85340 Availability: * Flexible Shifts * Customer Service Representative We are seeking a Customer Service Representative to provide exceptional customer service and support to our customers. Responsibilities: * Provide customer service and support to customers * Maintain a clean and...

  • Customer Service Ambassador

    2 weeks ago

    Litchfield Park, Arizona, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and support to customers in a...

  • Customer Service Ambassador

    1 week ago

    Litchfield Park, Arizona, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to provide exceptional customer experiences in a fast-paced retail environment. Key Responsibilities: * Provide top-notch customer service to ensure customer satisfaction and loyalty * Respond to customer inquiries and resolve issues in a timely and professional manner * Maintain a clean and...

  • Customer Service Representative

    1 week ago

    Litchfield Park, Arizona, United States Golden Corral Full time

    Customer Service Role:We are seeking a friendly and welcoming Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests, providing a warm and inviting atmosphere that sets the tone for their dining experience.Key Responsibilities:Greet guests as they enter...

  • Customer Service Representative

    2 weeks ago

    Litchfield Park, Arizona, United States Anthem Coffee Full time

    About Anthem Coffee:We are a dynamic and fast-paced coffee shop looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers and providing exceptional service to ensure a positive experience.Key Responsibilities:Explain menu items to customers and...

  • Express Customer Service Advisor

    4 weeks ago

    Litchfield Park, United States Cobblestone Auto Spa Car Wash Full time

    Express Customer Service AdvisorWho are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The...

  • Donation Attendant

    2 weeks ago

    Litchfield Park, Arizona, United States Goodwill Industries International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will play a vital role in ensuring a positive and efficient experience for our donors and customers.Key ResponsibilitiesDonation Processing: Receive and process...

  • Customer Service Representative

    3 weeks ago

    Litchfield Park, Arizona, United States Freddy's Frozen Custard & Steakburgers Full time

    Job OverviewFreddy's Frozen Custard & Steakburgers is seeking a skilled and enthusiastic Team Member to join our ColdLine team. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing frozen custard treats, and maintaining a clean and welcoming dining area.Key ResponsibilitiesCustomer Service: Greet guests,...

  • Concierge

    3 weeks ago

    Litchfield, United States BL Manager, LLC Full time

    If you love assisting people and are excellent at multi-tasking, then we have the perfect job for you! The Concierge is often the first person to assist our residents, guest, and potential new team-members! What will you get to do as a Concierge? Welcome and engage residents, guests, and fellow associates in person and via telephone.Direct all calls...

  • Customer Service Representative

    2 weeks ago

    Litchfield, United States Crash Champions Full time

    Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Hospitality Concierge/Butler

    2 months ago

    Litchfield, United States BL Manager, LLC Full time

    If you love assisting people and have great customer service skills! This role is for YOU! The Hospitality Concierge/Butlers attend to the needs of the residents who live on the Penthouse floor or Serenade Floor of a Luxury Senior Living Community! What will you get to do as a Concierge? Oversees the Penthouse/Serenade floor Taste of RUI ordering...

  • Customer Service Representative

    2 weeks ago

    Litchfield, Minnesota, United States Family Fare Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Guest Care Associate. In this role, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with self-checkouts.Key ResponsibilitiesProvide courteous and professional customer service in person and over...

  • Customer Service Manager

    4 months ago

    Litchfield Park, United States Jeremy Dudleston - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    2 weeks ago

    Litchfield, Minnesota, United States SpartanNash Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Care Associate to join our team at SpartanNash. As a key member of our retail store team, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with their shopping needs.Key ResponsibilitiesProvide courteous and professional...

Customer Service Manager

3 months ago

Litchfield Park, United States Goodwill of Central & Northern Arizona Full time

19415 W. Indian School Rd Litchfield Park Arizona, 85340, +1 (602) 2163942

Starting Pay: $17/Hour

Position Description**:
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.

Essential Duties and Responsibilities**:

- Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
- Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
- Conducts new goods inventory and ensures proper reporting.
- Reconciles and balances all daily paperwork.
- Ensures Team Members deliver excellent customer service to donors and customers.
- Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
- Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Transfers to different stores at any given time due to business needs.
- Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
- Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
- Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
- May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
- Processes complex sales transactions, including customer returns.
- Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
- Provides regular mentoring, training, and coaching to develop skills of Team Members.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)**:

- High School Diploma, GED, or equivalent work experience
- One-year work experience in Retail Management, preferred
- One-year customer service experience required
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen, where applicable for position
- Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work