Client Relations Manager

3 weeks ago

Spring, United States Spectrum Association Management Full time

**Department and Team Leader - Client Relations Manager**

**Job description**

This role has a balance of remote and in the office work structure. The leader in this role must be able to commute to local office for team collaboration, onsite functions, staff development, and leadership meetings.

**Do you want to oversee your own team?** Do you want to work in a stable, recession-proof industry? Do you want to have a significant impact at work, make a difference, and grow professionally? Are you an experienced team leader with a proven record of accomplishment in a customer service environment? Have you led a team with ten employees or more, for at least 6 years, and managed a demanding service product with deadlines and legal requirements? Are you willing to attend evening meetings once or twice per week, typically from 6 p.m. to 8 p.m.?

We are looking for someone with a talent for team development and motivation. We would like you to be competitive and quality oriented. Deadlines and accuracy matter to you a great deal. Being the best, providing great customer service, engaging in proactive communication, and technical accuracy are not just words - rather, it is what describes you These traits, together with a positive attitude, will determine your level of success in this role.

Our Client Relations Manager is an operational team leader over a staff of HOA Community Managers. Community Managers who handle the day-to-day business and projects of a portfolio of HOA communities, including financials, vendors, public meetings, and administration.

**Experience in our industry is NOT required**. We have a fantastic training program and learning system to assist you in becoming the expert. All we ask for is a leader with a servant attitude who enjoys developing and supporting others. **We would like to see **at least 6 years of solid leadership and management experience**, along with a bachelor's degree.**

In this role, you will grow professionally in the areas of team leadership and development, presentation skills, negotiation, HR requirements, fiscal management, conflict resolution, planning, and legal requirements. The career growth track from this role is into director and senior leadership roles.

**Essential Duties and Responsibilities**
- Become the technical expert and specialist on Texas Property Code
- Manage, lead, and develop a team of Community Managers and other staff to ensure a consistent service product delivery.
- Provides staff with ongoing development, training, and coaching.
- Develop relationships with the Board of Directors we serve and solve escalated challenges from our homeowners.
- Work closely with the Division President and Business Development Manager on the development of the staff, customer portfolio, and direction of the division.
- Manages daily activities, including determining specific Community Manager work assignments, reviews employee activities for completeness, accuracy, and effectiveness.
- Frequent customer evening board meetings and site drives to learn the properties we serve.
- Be an always-positive opinion-maker in the leadership team and believe in the good in people.
- This is a full-time position, more than 40 hours per week with some evening meetings to attend. Office hours are Monday through Friday, 8 a.m. to 5 p.m. This is a salaried position, exempt from overtime.

Our vibrant culture is everything to us. We are only looking for professionals interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are all students and teachers on our teams.

**What does it look like to be an employee at Spectrum Association Management?**
- 99% of employees believe in the company leadership and future success of the organization.
- 96% of employees are proud to work here and love their coworkers
- 93% of employees have felt well supported by management through COVID-19.

**SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS**

**We offer a comprehensive package that is more than just a paycheck**
- Recognized as Best Places to Work 16 years in a row
- Fastest Growing Company - Fast Track 50 in 2020.
- San Antonio-based homeowners’ association management company.
- Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
- Work / Life balance.
- 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
- Forty paid hours per year for community service activities.
- 11 annual paid holidays.
- Internal Learning and Development Management System.
- Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
- Free medical clinic in-house (in San Antonio office - virtual appointments for other offices).
- Phone and mileage allowance
- Well-structured career track plan with a 6-month review.
- Reports to the Division

  • Client Relations Manager

    2 weeks ago

    Spring, United States Spectrum Association Management Full time

    **Department and Team Leader - Client Relations Manager** **Job description** This role has a balance of remote and in the office work structure. The leader in this role must be able to commute to local office for team collaboration, onsite functions, staff development, and leadership meetings. **Do you want to oversee your own team?** Do you want to work...

  • Client Relations Receptionist

    3 weeks ago

    Spring, United States TestoThera Testosterone & Weight Loss Clinic Full time

    **Client Relations Receptionist** Purpose: The Receptionist/Medical Assistant is the first and last point of contact and is fundamental to the daily operation and success of the practice. They are responsible for smooth front office operations and a positive patient experience; and working with medical providers in the back office assisting at times with...

  • Customer Relations Manager

    2 weeks ago

    Spring, United States Mpact Beverage Company Full time

    Mpact Beverage Company is the ultimate Craft cocktail company, recognized for its beverage innovation and great tasing ready to drink cocktails. - It is our mission to be the number one craft cocktail brand on the planet! Have fun and make a lasting and positive i_**mpact **_in all aspects of the journey!_ ***: This Customer Relations role will ultimately...

  • Client Success Manager

    2 weeks ago

    Spring, United States RPM Physical Therapy Full time

    Job DescriptionJob Description Client Success Manager / Lead Front Desk / Schedule ManagerRPM Physical Therapy, The Woodlands, TXThe ideal candidate is a high-energy individual with excellent organizational skills, strong attention to detail, and the ability to communicate effectively in both written and verbal communications.MUST HAVE A COVER LETTER TO...

  • Client Success Manager

    4 days ago

    Spring, United States RPM Physical Therapy Full time

    Job DescriptionJob Description Client Success Manager / Lead Front Desk / Schedule ManagerRPM Physical Therapy, The Woodlands, TXThe ideal candidate is a high-energy individual with excellent organizational skills, strong attention to detail, and the ability to communicate effectively in both written and verbal communications.MUST HAVE A COVER LETTER TO...

  • Client Success Manager

    4 weeks ago

    Spring, United States RPM Physical Therapy Full time

    Job DescriptionJob Description Client Success Manager / Lead Front Desk / Schedule ManagerRPM Physical Therapy, The Woodlands, TXThe ideal candidate is a high-energy individual with excellent organizational skills, strong attention to detail, and the ability to communicate effectively in both written and verbal communications.MUST HAVE A COVER LETTER TO...

  • Client Success Manager

    3 weeks ago

    Spring, United States RPM Physical Therapy Full time

    Job DescriptionJob Description Client Success Manager / Lead Front Desk / Schedule ManagerRPM Physical Therapy, The Woodlands, TXThe ideal candidate is a high-energy individual with excellent organizational skills, strong attention to detail, and the ability to communicate effectively in both written and verbal communications.MUST HAVE A COVER LETTER TO...

  • Agency Relations Manager

    1 day ago

    Spring, United States TWFG Insurance Full time

    **JOB TITLE**:Agency Relationship Manager **SUMMARY**: This position is responsible for the profitable growth of independent agencies accessing our MGA. You’ll recruit new agents to profitably grow the business, promote new carrier appointments, and manage the relationships involved. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Responsible for growing...

  • Agency Relations Manager

    4 weeks ago

    Spring, United States TWFG Insurance Full time

    **JOB TITLE**:Agency Relationship Manager **SUMMARY**: This position is responsible for the profitable growth of independent agencies accessing our MGA. You’ll recruit new agents to profitably grow the business, promote new carrier appointments, and manage the relationships involved. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Responsible for growing...

  • Entry Level Management- Customer Relations

    3 weeks ago

    Silver Spring, United States Aurora Ripple Enterprises Full time

    We believe that our Entry-Level Customer Relations Managers are the key to our success, so we make sure we attract and retain the best people to represent our clients! You'll enjoy our fun and vibrant environment, achieve sales and customer service-related targets, and progress to take on team-leading responsibilities. The Entry Level Customer Relations...

  • Entry Level Management- Customer Relations

    3 weeks ago

    Silver Spring, United States Aurora Ripple Enterprises Full time

    We believe that our Entry-Level Customer Relations Managers are the key to our success, so we make sure we attract and retain the best people to represent our clients! You'll enjoy our fun and vibrant environment, achieve sales and customer service-related targets, and progress to take on team-leading responsibilities. The Entry Level Customer Relations...

  • Entry Level Management- Customer Relations

    2 weeks ago

    Silver Spring, United States Aurora Ripple Enterprises Full time

    We believe that our Entry-Level Customer Relations Managers are the key to our success, so we make sure we attract and retain the best people to represent our clients! You'll enjoy our fun and vibrant environment, achieve sales and customer service-related targets, and progress to take on team-leading responsibilities. The Entry Level Customer Relations...

  • Investor Relations Manager

    4 weeks ago

    Spring, United States Excelerate Energy Full time

    Job Type Temporary Description Excelerate Energy is changing the way the world accesses clean, affordable, and reliable energy. We are focused on providing flexible LNG solutions to emerging markets across the globe and delivering a lesser emitting form of energy to markets that often rely on coal as their primary energy source. We strive to achieve...

  • Client Services Manager Associate

    2 weeks ago

    Silver Spring, United States Family & Nursing Care - Corporate Full time

    **ANNUAL COMPENSATION**: $51K-$60K We are seeking a **Client Services Manager Associate** within the DC Metro area to join our team and provide exceptional customer service to clients, families, and professionals. The primary responsibility of this role is to build and maintain strong relationships while ensuring the delivery of service exceeds...

  • Client Services Manager Associate

    2 days ago

    Silver Spring, United States Family & Nursing Care - Corporate Full time

    **ANNUAL COMPENSATION**: $51K-$60K We are a constantly growing home care company seeking two **Client Services Manager Associates** within the DC Metro area to join our team and provide exceptional customer service to clients, families, and professionals. The primary responsibility of this role is to build and maintain strong relationships while ensuring...

  • Client Services Manager Associate

    3 days ago

    Silver Spring, United States Family & Nursing Care - Corporate Full time

    ANNUAL COMPENSATION: $51K-$60KWe are a constantly growing home care company seeking two Client Services Manager Associates within the DC Metro area to join our team and provide exceptional customer service to clients, families, and professionals.The primary responsibility of this role is to build and maintain strong relationships while ensuring the...

  • Entry Level Client Manager

    3 weeks ago

    Silver Spring, United States Aurora Ripple Enterprises Full time

    Aurora Ripple is a business management firm looking to grow with new Client Managers for its clients. Specializing in business mentorship, we are offering entry-level Client Manager positions and will cross-train individuals into an executive management role. We take pride in our ability to find, develop, and support top candidates for management who act...

  • Entry Level Client Manager

    3 weeks ago

    Silver Spring, United States Aurora Ripple Enterprises Full time

    Aurora Ripple is a business management firm looking to grow with new Client Managers for its clients. Specializing in business mentorship, we are offering entry-level Client Manager positions and will cross-train individuals into an executive management role. We take pride in our ability to find, develop, and support top candidates for management who act...

  • Entry Level Client Manager

    2 weeks ago

    Silver Spring, United States Aurora Ripple Enterprises Full time

    Aurora Ripple is a business management firm looking to grow with new Client Managers for its clients. Specializing in business mentorship, we are offering entry-level Client Manager positions and will cross-train individuals into an executive management role. We take pride in our ability to find, develop, and support top candidates for management who act...

  • Director of Investor Relations

    3 days ago

    Spring, Texas, United States Indorama Ventures Full time

    Job Description : Indorama Ventures: Indovinya is currently looking to hire a Director of Investor Relations. In this role, you will work as a strategic business partner who will lead and scale our investor reach across the investor communities. This role will have the opportunity to not only influence the vision of Indovinya but will help grow the business...