Assistant Director of Human Resources

2 weeks ago

Boston, United States Omni Hotels & Resorts Full time

Overview:
The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

**Job Description**:

- The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable _dining_ experiences, a scenic _rooftop pool_, a luxury _Breve Spa_, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal_

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

This role will be responsible for assisting with and supervising all aspects of Human Resources, to include recruitment, benefits, training, associate relations, safety & Worker’s Compensation as well as liability prevention and legal compliance.

**Responsibilities**:

- Supervise and train hourly and management Human Resources team members.
- Provide counsel to the Director of HR in all areas of Omni policy, culture and leadership.
- Implement training and development programs. Recommend new programs based on need.
- Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
- Assist the Director of HR in the creation of responses to employment litigation from Federal and State offices.
- Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
- Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Ensure our leadership team upholds Omni culture and complies with the law.
- Assist the Director of HR in developing and maintaining an active “Succession Plan” for all departments of the hotel.
- Ensures all Omni Benefits programs are implemented according to standards.
- Ensure on-boarding of new associates is implemented according to Omni standards.
- Ensure employee terminations are implemented according to Omni standards.
- Maintain legal compliance at all times. Ensure that team is up-to-date with evolving legislation and compliance.
- Maintain all Associate Service Center Standard Operating Procedures.
- Ensure the Associate Services complies with Internal Audit requirements.
- Ensure the department meets the standards of the HR Assessment.
- Implement the Hotel's associate feedback programs. Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
- Ensure all Omni Training Programs are implemented successfully.
- Ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
- Ensure the associate files are maintained in a neat and organized manner.
- Plan and execute exciting, fun and interesting associate events at least quarterly.
- Implement Omni’s recognition programs. Ensure the Omni Service Champion culture is celebrated.
- Implement the Hotel’s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
- Implement the performance appraisal and salary increase programs according to Omni standards. Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc. Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
- Consistently works to define Omni culture and Six Pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
- Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
- Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure legal liability of the company is protected at all times.
- Monitor departmental expense in compliance with check-book accounting process. Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.
- Participate in yearly budgeting process, forecasting expenditures for associate relations with the Director of HR.
- Fulfill reasonable

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