Operations Manager
2 months ago
Temco Logistics is an experienced provider of final-mile delivery services to leading retailers since 1968. Completing more than 6,000 residential, business, job site and commercial deliveries per day, we have a proven track record of success and dependability. Deliveries are completed 7 days a week directly from our customer sites or any of our strategically - located logistic terminals with over 500,000 square feet of space.
**Position**: Direct from Store (DFS)
(You will not have a direct reporting warehouse
- essentially you will be remote directly from each store)
**Type**:Hybrid/Remote
**Benefits**:
- Competitive compensation package
- 401k with match
- Health, Dental, and Vision Insurance
- Company Paid Life Insurance
- Paid Time Off - Vacation, Sick and Holidays
Direct from Store is a new Temco Logistics partnership with Home Depot. It is an opportunity for the customer to order online and have their items delivered from a local Home Depot store by a Temco driver that will accommodate the order. Items that can be ordered and delivered next day include Concrete, Doors and Windows, Drywall, Fencing, Grills, In-Stock Cabinets, Laminate Flooring, Lumber, Pavers and Step Stones, Plywood, Pressure Treated Wood and Decking, Riding Mowers, Roofing and Tile.
**Schedule**:
▪ Managers will be required to visit several in-field stores per day to evaluate deliveries.
▪ Deliveries will be available 6 days per week, Monday through Saturday
▪ For THD store originating deliveries: begin at 6:00AM at the originating store
▪ Dispatch and/or administrative personnel shall be available to provide support if a delivery is being made, 6:00AM to 8:00PM
**Management**:
▪ Manager must be able respond to all customer complaints, delivery inquires, and escalations with coordination through The Home Depot store associate and/or management within same day of original contact.
▪ Manager must be available off-hours to respond to escalated issues from The Home Depot within the same day of original contact
- Monitor Technicians goals and metrics, provide assessments, document service failures, and develop correction and improvement plans.
- Ensure Technicians Uniform adherence.
- Promote Dock Safety and ensure adherence.
INDExempt
Pay: $65,000.00 - $70,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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