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Front Desk Lead Receptionist

4 months ago

Rocklin, United States Posh Paws Grooming Salons Full time

We are a nationally known company specializing in dog clothing and accessories with one of the biggest eCommerce stores and local brick and mortar boutique. Our company has a strong commitment to its customers

We have an opening in our Rocklin location

Summary: The basic function of the Receptionist/Reservations is to assist with the front of operations. This position does require the incumbent to interact and function cooperatively with our Grooming Manager & Grooming Assistants and the public, on a daily basis.

Closed Federal Holidays

PTO Paid Time & Sick Paid Time

Hourly rate plus tips

Duties included but not limited to:
Check in/out appts.

Answer the phone and making appointments.

Run Credit Card transactions, accept cash and count change.

Data inputting.

Answer questions about fees and policies.

Call Veterinary clinics for vaccination information.

Call clients to remind about appointments.

Helping pet owners with their pets.

Performs daily work as listed on Daily Work Sheet, without supervision.

Performs any work directed by management not listed on Daily/Monthly Work Sheets, which would be necessary for the benefit of the business and care of Lodging or grooming animals.

Reporting animal abnormalities to management.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High School Diploma or GED Equivalent.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to solve practical problems.

To perform this job successfully, an individual should have knowledge of Microsoft Word and computer literacy with general computer tasks

Professional appearance in compliance with dress code

Confident and energetic personality

Strong organizational, communications and sales skills

Strong ability to prioritize and multi-task; work with mínimal supervision

Reliable and flexible to staff needs

Pay: $17.00 - $20.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Dog: 1 year (preferred)

Work Location: In person