Customer Service Associate

4 days ago


Folsom, United States Rashid Inc Full time

We are seeking a customer service representative to join our team As an In-Person Customer Service Representative you will be the friendly face and voice of our company. You'll interact directly with our valued customers, helping them with inquiries, providing product information, and ensuring their needs are met. You will be responsible for helping customers by providing product and service information

**Responsibilities**:

- Deliver an outstanding store experience that improves customer loyalty and strengthens our brand.
- Provide information about the products and services
- Driving sales through retail promotions with a positive attitude
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services

**Qualifications**:

- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills

Pay: $18.00 - $24.00 per hour

**Benefits**:

- Flexible schedule

Experience level:

- No experience needed

Shift:

- Day shift

Work setting:

- In-person

**Education**:

- High school or equivalent (required)

Work Location: In person



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