Medical Receptionist/front Desk

2 months ago


Lodi, United States AFC Urgent Care Full time

**Summary**
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

**Essential Duties and Responsibilities**
- Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
- Register patients, update patient records, and verify insurance accurately and timely
- Follow company procedures related to workers’ compensation and occupational medicine patients
- Determine, collect and process patient payments and address collection and billing issues
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Prepare, sign, and drop the deposit in the safe on a nightly basis
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation.
- Maintain office supplies
- Observe safety and security procedures; promote a safe and pleasant work environment
- Report potentially unsafe conditions to management
- Regular attendance to ensure efficient clinic operations
- Other duties and responsibilities as assigned

**Job Types**: Full-time, Part-time

**Benefits**:

- 401(k)

Schedule:

- 12 hour shift
- Weekends as needed

Work Location: In person



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