Technology Assistant
7 days ago
ABOUT ALLIANCE COLLEGE-READY PUBLIC SCHOOLS
Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 26 high-performing, public charter middle and high schools that educate nearly 13,000 scholars from Los Angeles’ most underserved communities. Alliance schools have been recognized as among the best in the nation by US News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening its first school in 2004, 95% of Alliance scholars have graduated from high school and been accepted to college. We strive to truly change the life trajectories of our scholars and communities. Now is the time to join our collaborative community to make long-lasting change across Los Angeles. Come teach at Alliance, where teachers achieve and scholars succeed.
ROLE SUMMARY
Manage and support effective IT systems at school sites.
ESSENTIAL RESPONSIBILITIES- Work cooperatively with school staff and faculty in assisting and resolving user technical problems- Provide technical support to users regarding hardware, software, and network-related problems- Provide hardware and software installation, configuration, maintenance, and upgrades to both computers (Windows & Mac) and networks (Windows)- Document technical and network-related problems- Prepare hardware, software, and procedural documentation- Maintain records and prepare reports related to equipment inventory, maintenance, installations, warranties, and system defects- Assist administration in educating staff on the usage of technology through regularly scheduled professional development- Participate in discussions involving vendors, suppliers, and Alliance personnel regarding parts, equipment, program operations, and new technology- Maintain current knowledge of technological advances in computers and peripheral equipment, software, operating systems, and networks- Collaborate with the Director of Information Technology to ensure proper maintenance of hardware, software, and other technical equipment- Cross-training with other technicians- Perform other related job duties as assigned
THE STRONGEST CANDIDATES WILL HAVE- Experience with Microsoft Office (ex. Word, Excel, PowerPoint), Mac OS, iOS, Windows OS, MacBooks, iPads, and PC laptops.- Excellent interpersonal skills and demonstrated success in building trusting relationships with teachers and school site administrators.- Ability to set priorities and manage multiple projects simultaneously while meeting customer expectations.- Strong customer service orientation, responding to customer needs in a timely manner- Analytical and problem-solving skills.- Strong oral and writing skills.- Ability to learn quickly.- Experience with PowerSchool and DataDirector.- Flexibility to adapt to constantly changing environments.- Passion for improving urban public education and a willingness to make a long-term commitment to K-12 education
MINIMUM QUALIFICATIONS- A High School diploma is required. An Associate’s Degree in computer science, information systems, or a related field from an accredited college or university is preferred.- One to three years of experience in the maintenance, installation, configuration, and upgrades of hardware, software, and operating systems of computers and local area networks.
**BENEFITS**:
- We strive to be the best employer possible by offering excellent benefits for our employees and their families. Please click- HERE
- for more information about our health benefits, retirement options, as well as our paid holidays and leave.- Professional Development: At Alliance, we believe in supporting staff growth and provide substantial school-based and network-wide professional development support to staff.- Recognition: Provide special recognition to st
COMPENSATION
$22.15 - $32.00
APPLICATION PROCESS
- ._
- Alliance College-Ready Public Schools are tuition-free public charter schools that do not discriminate against any scholar, parent, community member, or staff member based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics._
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