Head of Public Services

2 weeks ago

Westerly, United States The Memorial and Library Association of Westerly Full time

The Head of Public Services works with the Executive Director and Assistant Director to provide extraordinary service to the communities of Westerly, RI and Stonington, CT. The Head of Public Services is responsible for the supervision, coordination, and support of all circulation and public technology service functions. This position manages complex customer service issues and anticipates the needs and wants of its patrons. This department leads the patron experience through exceptional service and quality public relations.

QUALIFICATIONS:

- Bachelor’s degree
- At least three years of library experience including the supervision of staff
- Public Library experience preferred
- Public service experience preferred
- Keeps current with library trends and issues in Library service and technology
- Knowledge of policies, procedures and functions of library systems

Pay: $54,600.00 - $60,060.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan

Experience level:

- 3 years

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Westerly, RI 02891: Relocate before starting work (required)

Work Location: In person

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