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Heavy Equipment Technician

3 months ago


Sylmar, United States Quinn Company Full time

_**Quinn Caterpillar is currently hiring for a Heavy Equipment Mechanic for our Sylmar, CA location. **_

**SUMMARY**

Repair of Caterpillar and/or related equipment or components, following established procedures and guidelines.

**Responsibilities of a Heavy Machine Technician**

Essential duties and responsibilities include the following. Other duties may be assigned.
- Perform repairs with limited or no departmental supervision with higher level of responsibility for repair.
- Exemplary performer by providing proactive leadership role for the entire service department.
- Mentor and train technicians within the service department.
- Assume ownership of difficult customer issues while maintaining integrity with Quinn Company and Caterpillar.
- Effectively interact with customers in a professional manner. Reassure customer of positive outcome with Caterpillar and Quinn company
- Effective interaction with other departments such as sales and parts.
- Maintain positive behavior as a representative for Quinn Company and Caterpillar.
- Possess tooling required by the service department.
- Disassemble and assemble machines/components. Recondition/repair as required.
- Work overtime as required by workload and customer need.
- Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools.
- Perform diagnostics and organize appropriate repair procedures.
- Successfully complete appropriate training sessions as required.
- Assist other technicians in repair tasks such as removal, installation and repair of components/machines.
- Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees.
- Retain acquired knowledge; build competencies and share skills with other technicians.
- Stay current with Cat product line. Utilize resources from Cat and Quinn Company.
- Demonstrate and promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality and Service.
- Travel to other stores, customer sites, other dealer and Caterpillar facilities for work or training.
- Work alternate shifts as required by workload.
- Work in the field as required by manager or supervisor.

Pay: $32.00 - $45.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Work Location: In person