Enterprise Operations and Infrastructure Technical

2 weeks ago

Tampa, United States Fathom Management LLC Full time

**Enterprise Operations and Infrastructure Technical Lead**:
Location: Onsite **MacDill AFB Tampa Florida**

Salary of **$135,000 - $150,000** and is based on experience and technical interview

Clearance: Must have **Active Dept. of Defense Top Secret Clearance.**

**ITIL Certified**

The Enterprise Operations & Infrastructure Technical Lead provides technical and operational support at the Subject Matter Expert level in executing SITEC 3 EOM requirements. The Enterprise Operations & Infrastructure Technical Lead must be detail-oriented and have in-depth knowledge of Enterprise IT Operations and Infrastructure and all aspects associated with delivering Enterprise
- wide IT Operations and Infrastructure support, serving clients operating in both CONUS and OCONUS locations. The Enterprise Operations & Infrastructure Technical Lead assist the Enterprise DPM with managing and coordinating the information systems, technical innovation, leading Enterprise service delivery and championing industry best-fit solutions to advance the organization's enterprise infrastructure in support of the SIE.

**Duties and responsibilities include but are not limited to**:

- Support leading a dynamic, diverse technical team for secure Enterprise IT Operations delivery.
- Monitoring and managing operational status of the SIE to ensure the highest level of infrastructure performance.
- Provide strategic and technical support decisions, providing in-depth expertise that enable operational impact across the SIE and align with, and support of, shaping the Commander's Enterprise IT budget over the course of the contract.
- Capable of resolving escalated issues arising from operations and frequent coordination with
associated Enterprise Divisions, Branches and Departments.

**Required qualifications**:

- A DoD Top Secret security clearance is required for this position.
- BA with 16 years of experience, A Master's degree with 14 years of experience, or a PHD with 10 years of experience. A degree from an accredited college or university in Information Systems, Computer Science, Engineering, a Mathematics-intensive discipline, or a similar field is preferred. Significant relevant experience will be considered in lieu of formal education.
- Minimum of 10-years of hands-on technical and operational experience leading, managing, and operating at Enterprise-wide level, including demonstrative large-scale, complex computing environments, and consistently performing excellent service delivery at-scale.
- Strong technical writing expertise with illustrated capability at the senior leadership level
- Proven experience briefing senior leadership and performance-driven outcomes.
- Demonstrated high-level capability of technical and operational service management experience such as leading ITSM platforms, Enterprise Orchestration tools, and/or SCRM
- DoD 8570.01-M IAT Level III certification
- ITIL certification at the intermediate/practitioner level

**Benefits Overview**: Full-time employees are offered comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, tuition reimbursement, a wellness program, short
- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, commuter benefits, and more.

**EEO Policy**: It is our policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state or local law.

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