Recreation Assistant

2 weeks ago

Round Rock, United States City of Round Rock, TX Full time

**Description**:
Under close supervision, the Recreation Assistant provides customer service to patrons and performs routine problem resolution in assigned location.

**This position is assigned to special events.**

**Posted pay range is the starting salary. Pay rate offered is based on experience.**

**Examples of Duties**:
**Recreation Assistant (all areas of assignment)**
- Provide customer service in a fast, friendly, and professional manner.
- Participates in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies.
- Responds to requests for information, complaints, and/or other related issues from the general public.
- Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities.
- Operate cash registering, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are property accounted for after each shift; Maintain security of cash and keep accurate records of monies and transactions.
- Attends in-service trainings and maintains required certifications.

**Recreation Assistant (Assigned to Parks & Recreation)**
- Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities.
- Assists with pre-event and post-event activities which may include event setup, painting and decorating, purchasing supplies, design and creation of ideas and themes, cleanup and reorganization, props and decoration storage, and monitor and maintain inventory and supplies.
- Participates in the daily operations of assigned facility which may include: distributing and collecting gaming equipment within applicable facilities; setting up facilities for classes.
- Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities.
- Performs a variety of clerical activities in support of office operations, which may include: inputting information into databases; preparing promotional flyers and related items; answering phones; filing; maintaining calendar of events; entering information into databases, websites, and/or other applicable tracking system; and/or, performing other related activities.
- Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests. Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary.

**Recreation Assistant (Assigned to Sports Management & Tourism-Food & Beverage)**
- Prepares and serves food and beverage items; reads recipes and/or product directions and prepares food in accordance with Health Department regulations; ensure work areas are clean, sanitized and restocked after each shift.
- Assists with ordering and costing of menu items; assists with tracking food costs, food waste and labor hours; assist with estimating demand and proper inventory levels of food and beverages.
- Supervise opening and/or closing of assigned location.
- Follows policies and procedures as they relate to food processing and handling to ensure Health and Safety regulations are observed.

**Experience and Training**:

- High School Diploma or equivalent.
- No previous work experience required.
- Customer service and cash handling experience preferred.

**Certificates and Licenses Required**:

- Valid Texas Driver’s License preferred.
- The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program.
- Working toward that goal, the City offers security for the present and the future.
- Security for the Present:
- Health Plan
- Dental Plan
- Vision Plan
- Additional Supplemental Plans (optional)

Security for the Future:
- Retirement Plan
- Deferred Compensation Plans

Additional Benefits:
- Education Reimbursement Assistance
- Clay Madsen Recreation Center Membership
- Employee & Family Pool Pass (seasonal)
- Round Rock Public Library Card
- Medical and Dependent Day Care Reimbursement Account
- Employee Assistance Program
- Longevity

Leave Benefits:
- Vacation
- Sick
- City Holidays

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