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Applications Analyst

4 weeks ago

Wyomissing, United States Remote Full time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

WE LOVE OUR WORK.:

- Assists in defining software development project plans, including scoping, scheduling, and implementation of gaming system requirements.
- Makes recommendations to help understand the business and make data-driven decisions.
- Analyzes trends and KPIs related to gaming systems performance to propose new business efficiencies and operational improvements.
- Functions as the analytics intake representative and liaison for Gaming stakeholders (i.e. Slots, Tables, Poker, etc.)
- Works with Director to identify and integrate new data as needed for gaming systems.
- Performs regular system, quality audits. Makes recommendations for improvement.
- Manipulates and analyzes large data sets for gaming systems. Provides findings and suggestions based upon findings.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Maintains strict confidentiality in all departmental and company matters.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

BRING US YOUR BEST.:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Must be at least 21 years of age.**
- Bachelor’s Degree (B.A./B.S.) in Information Technology, Computer Science, Economics, Finance, Mathematics or related field from a four-year college or university; or **3-5 years’** related experience; or equivalent combination of education and experience.
- **Gaming industry experience required.**:

- ** Prior ACSC gaming system and IT knowledge required**.
- Must have strong technical, analytical and problem resolution skills.
- Must have technical proficiency and knowledge in MS Office (Word, Excel, PowerPoint, and Outlook).
- Must have strong knowledge of relational databases, SQL, or other programming languages.
- Ability to write routine reports and in depth technical operating manuals.
- Must have excellent verbal and written communication skills.
- Ability to work independently and balance multiple projects and processes simultaneously.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

**SUPERVISORY RESPONSIBILITIES***

This job has no supervisory responsibilities.

**LANGUAGE SKILLS**

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

**REASONING ABILITY**

**CERTIFICATES, LICENSES, REGISTRATIONS**

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. **Follow us.**

**Equal Opportunity Employer

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