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Director of Social Services Program Data Systems

4 months ago


Hoffman Estates, United States The Salvation Army Full time

The Salvation Army offers a competitive benefit package for Full-time employees including medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.

Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army Central Territory Headquarters is seeking a motivated and experienced professional to join our Social Services Department as the **Director of Social Services Program Data Systems**. The Salvation Army is one of the largest charities in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join our team to help support our mission by Doing the Most Good

**The Salvation Army Mission**:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

**Job Objective**:
Coordinate, manage, and develop The Salvation Army Information Management System (SIMS) to support all program client data collection and reporting functions. Work to implement and administer the Central Territory’s client management system, utilizing the Territorial’s SIMS server as it pertains to the integration of current and future integration of social services programs, Pathway of Hope, and Adult Rehabilitation Center Command, as identified by the Territory and Divisions, with the objective of a building and maintaining a comprehensive client database system. Supports the Territorial Social Services Department in development, revisions and vendor relationships for Contracts Management System, Program Evaluation Database, other databases, and special projects.

**Territorial Data Systems Administrator**
- Oversee, set up, implement, and maintain SIMS system in support of all Salvation Army programs.
- In consultation with the Territorial Social Services Secretary, Assistant Territorial Social Services Secretary, Territorial Headquarters IT, Territorial Headquarters Legal, and divisions, where appropriate make final decisions and recommendations regarding the structure of SIMS, negotiate changes when conflicts and inconsistencies occur, and protect the confidentiality of client data.
- Ensure that external and internal products and processes support systems integration and effective management, so that both end users, administrator and organizational outcomes can be effectively reported.
- Serve as the project coordinator of the THQ Social Services data systems management team by prioritizing, assigning, and monitoring all projects, and providing written input into annual employee performance evaluations.
- Lead the team of System and Agency Administrators in SIMS or the Territory and act as the chair for the SIMS System Admin Committee.

**Vendor Relations, Financial and Licensing Oversight**
- Establish and maintain vendor relationships that will support the objectives of the Territorial Social Services Department.
- Oversee the Territorial and Divisional administrative staff billing procedures for license use as appropriate.
- Coordinate license assignments with the Territorial and Divisional administrative staff.
- Review vendor contract(s) that support the Client Management System and other databases for billing accuracy and completion of projects within contracted deadlines and deliverables. computer-related issues.
- Oversee the recording process of SIMS license in use and obtain additional licenses as needed.
- Work with divisions in data migration through bridges from our system to another database system required by contractual agreement. Any bridges or interfaces from another system to the Territorial system are to be approved through the appropriate processes.

**Consultation and Training**
- Provide territorial-wide data management systems consultation and direction for SIMS to unify and support the implementation of Salvation Army programs. Provide consultation with other Territories and National Headquarters on SIMS for The Salvation Army as requested.
- Consult with THQ Pathway of Hope, divisional system administrators, Pathway of Hope Regional Coordinators, and divisional staff responsible for implementing, training, and administering SIMS, TSSAM, and other client and program data personnel.
- Develop SIMS administration training curriculum and provide training and ongoing end-user support for divisional social services staff using SIMS.

**Report Writing**
- Complete or assist with statistical reporting of special programs and/or answering special requests