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Studio Manager

3 months ago

Austin, United States Amazing Lash Studio Full time

BENEFITS
- FREE Lash Extensions
- Discounts on all retail products
- Salary
- Monthly Bonus Structure
- Career Growth and advancement opportunities
- Work in a fun environment
- Be part of a growing, successful organization

**_Principle Duties for Studio Manager:_**
- Oversee and manage all aspects of studio operations
- Assists Franchisee in setting and achieving membership and retail sales goals
- Consistently creates a friendly environment for our guests by greeting and assisting: as well as quickly responding to customer questions and needs
- Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
- Provides strong leadership presence
- Maintains quality service by enforcing organization standards
- identifies training needs and providing ongoing training opportunities to the team as needed
- Coaches and trains Lash Consultants and Stylists on the sales and operations process
- Manages Lash Consultants and Lash Stylists staff and schedules
- Manages inventory
- Maintains an impeccable and clean studio

**_Experience required for Studio Manager:_**
- 2+ years of experience in a retail, spa, or customer service management environment: membership sales experience preferred
- Experience leading a large staff
- Customer Service oriented
- Ability to identify and problem solve, set expectation, goals, and delegate
- Strong leadership skills with the ability to train and motivate staff
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personal and external customers
- Must be an excellent organizer and problem solver with strong project management skills
- Ability to work a minimum of 40 hours per week
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- Competent trainer and motivator
- Millennium Salon Software experience a plus

COVID-19 considerations:
We have taken extensive measures to ensure that our client and staff members stay as safe as possible.

Pay: $36,000.00 - $45,000.00 per year

**Benefits**:

- Paid time off

Shift:

- 8 hour shift

Weekly day range:

- Every weekend
- Monday to Friday

**Experience**:

- management: 1 year (required)

Work Location: In person