Hospitality Trainer

4 weeks ago


Washington, United States Pirate Ventures Full time

**About Pirate Ventures**
- At Pirate Ventures, we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. As Moment Makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others.

Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.

**What you’ll do**

**Key Responsibilities**- Develop and implement training programs for new hires and existing staff, focusing on customer service, hospitality best practices, and company policies.-
- Conduct regular training sessions, workshops, and seminars to enhance staff skills and knowledge.-
- Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.-
- Collaborate with management to identify training needs and create customized training solutions.-
- Stay updated on industry trends and best practices to continuously improve training materials and methods.Maintain training records and track employee progress.-
- Foster a culture of continuous learning and professional development within the organization.**Qualifications**Bachelor's degree in Hospitality Management, Training and Development, or a related field.-
- Minimum of 3 years of experience in hospitality or a similar industry, with at least 2 years in a training role.-
- Strong knowledge of hospitality standards, customer service principles, and training methodologies.-
- Excellent communication, presentation, and interpersonal skills.-
- Ability to create engaging and effective training materials.-
- Proficient in using training software and tools.-
- Strong organizational and time management skills.-
- Ability to work independently and as part of a team.-
- Flexibility to work evenings, weekends, and holidays as needed.**Preferred Qualifications**- Certified Hospitality Trainer (CHT) or similar certification or experience.-
- Experience in venue management or event planning.**What We Offer**- Competitive salary and benefits package.-
- Opportunities for professional growth and development.-
- A dynamic and supportive work environment.-
- The chance to make a significant impact on our crew and guest experience.**How to Apply**
- **Pirate Ventures is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ **

The pay range for this role is:

- 26 - 28 USD per hour (United States)


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