Customer Service Representative

3 weeks ago


Millersville, United States Ace Handyman Services Laurel Full time

**Benefits**:

- Flexible schedule

Join our TEAM at Ace Handyman Services We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers.

In this role you will facilitate calls to educate our customers on the types of services and solutions we provide as well as our service model.

NO CONSTRUCTION EXPERIENCE REQUIRED Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.

We offer competitive compensation and the chance to work with a 100-year-old nationally recognized brand that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.

If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today

**Position Overview: PART-TIME BETWEEN 20-24 HOURS A WEEK**

Here is just some of what we have to offer:

- Compensation: $18.00 - $23.00 per hour
- Flexible scheduling
- Company credit card
- Regular pay reviews

**Responsibilities**:
As a Customer Service Representative, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logístical support for our craftsmen.

Your specific duties in this role will include:

- Respond to job leads in a timely manner
- Coordinating the schedule for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Assist in solving operational logistics to ensure a smooth customer journey
- Assist Office Manager in daily tasks
- Create and post social media content

**Job Requirements**

We are looking for professionals who are highly organized and detail-oriented, with an administrative background and multitasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.

Specific qualifications for the role include:

- High school diploma or GED
- 3-5 years of administrative assistant/scheduling experience
- Strong customer service skills
- Comfortable with sales
- Professional phone etiquette
- Adaptive to technology
- Excellent office management skills
- Great multitasking and prioritization skills
- Exceptional communication skills
- Solid typing skills

**_ Build a fun and rewarding career with an industry leader_



  • Millersville, United States Ace Handyman Services Laurel Full time

    Job DescriptionJob DescriptionBenefits:Flexible schedule Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve in a key...


  • Millersville, United States Ace Handyman Services Laurel Full time

    Job DescriptionJob DescriptionBenefits:Flexible schedule Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve in a key...


  • Millersville, United States Carhaven Full time

    Carhaven is a locally owned, fast growing auto dealership that prides itself on excellence in customer service, being a great employer and a valuable member of the community. We are currently seeking a Salespeople and Customer Service Representatives for our location in Millersville, MD. We are hiring immediately! We are seeking a high energy individuals...


  • Millersville, United States Carhaven Full time

    Carhaven is a locally owned, fast growing auto dealership that prides itself on excellence in customer service, being a great employer and a valuable member of the community. We are currently seeking a Salespeople and Customer Service Representatives for our location in Millersville, MD. We are hiring immediately! We are seeking a high energy individuals...


  • Millersville, United States Clear Full time

    Job DescriptionJob DescriptionThe Coordinator for Clear will provide essential administrative support for customers, field staff, and management of the company. The position includes many duties that are time-sensitive and extremely important to the operations of the business. Responsibilities may evolve as the needs of the company change.Primary duties and...


  • Millersville, United States Clear Full time

    Job DescriptionJob DescriptionThe Coordinator for Clear will provide essential administrative support for customers, field staff, and management of the company. The position includes many duties that are time-sensitive and extremely important to the operations of the business. Responsibilities may evolve as the needs of the company change.Primary duties and...


  • Millersville, United States Culligan Full time

    CuZn are a rapidly growing manufacturer of proprietary technology for the Water Filtration Industry and require a detail focused and self-motivated individual for this Technical Services Rep position. This position requires flexibility, initiative and adaptability to work with both a team-oriented and independent mindset as well as a customer first...


  • Millersville, United States Mister Car Wash Full time

    Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Customer Service Advisor.WHAT YOU WILL DO: Work with an amazing team in a fun...


  • Millersville, United States Drillers Service Full time

    Join the DSI team where you are valued, treated well, and part of a respected, winning organization! **GENERAL DESCRIPTION OF POSITION** Direct all warehouse activities within the Branch; purchasing and distribution as dictated by company policy while meeting market demands and deploying tactics to overcome competitors’ initiatives. Assist the Branch...


  • Millersville, United States ROK Brothers Inc. Full time

    We are seeking a motivated Junior Sales Representative to join our team and support our sales department. The primary focus of this role will be on list building, lead generation, data entry, and cold calling. This is an excellent opportunity for someone eager to learn, develop their skills, and advance their career in sales. Many of our senior sales...


  • Millersville, United States Domino's Pizza LLC Full time

    Company Description Locally owned and only hiring friendly people Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night,...


  • Millersville, United States Domino's Pizza LLC Full time

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the Customer Service, Service, Restaurant, Retail, Team Member, Customer by Jobble

  • Office Representative

    23 hours ago


    Millersville, United States Nancy Arias - State Farm Agent Full time

    ROLE DESCRIPTION:Nancy Arias - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Office Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients,...


  • Millersville, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionLocally owned and only hiring friendly peopleJob DescriptionABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the...


  • Millersville, United States Nancy Arias - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Nancy Arias - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you...


  • Millersville, United States Nancy Arias - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Nancy Arias - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you...

  • Office Representative

    3 weeks ago


    Millersville, United States Cliff Johnson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingHealth insurancePaid time offROLE DESCRIPTION:As a Office Representative - State Farm Agent Team Member with Cliff Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service...

  • Office Representative

    3 weeks ago


    Millersville, United States Cliff Johnson - State Farm Agent Full time

    Benefits: 401(k) matching Health insurance Paid time off ROLE DESCRIPTION: As a Office Representative - State Farm Agent Team Member with Cliff Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer...

  • Office Representative

    2 weeks ago


    Millersville, United States Cliff Johnson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingHealth insurancePaid time offROLE DESCRIPTION:As a Office Representative - State Farm Agent Team Member with Cliff Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service...

  • Office Representative

    2 weeks ago


    Millersville, United States Cliff Johnson - State Farm Agent Full time

    Benefits: 401(k) matching Health insurance Paid time off ROLE DESCRIPTION: As a Office Representative - State Farm Agent Team Member with Cliff Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer...