Assistant Director of Human Resources

1 week ago

Bretton Woods, United States Omni Hotels & Resorts Full time

Overview:
**Mount Washington Hotel**

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

**Job Description**:
**Our team members enjoy a wealth of benefits and perks, including**:

- Comprehensive healthcare coverage with options for medical, dental, and vision plans.
- Paid time off for relaxation and rejuvenation.
- Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
- Complementary Golf, Skiing and Riding.
- Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
- Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

**Responsibilities**:

- Supervise and train hourly and management Human Resources team members.
- Partner with the Director of HR in all areas of Omni policy, culture and leadership.
- Implement training and development programs. Recommend new programs based on need.
- Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
- Assist the Director of HR in the creation of responses to employment litigation from Federal and State offices.
- Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
- Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Ensure our leadership team upholds Omni culture and complies with the law.
- Assist the Director of HR in developing and maintaining an active “Succession Plan” for all departments of the hotel.
- Ensures all Omni Benefits programs are implemented according to standards.
- Ensure on-boarding of new associates is implemented according to Omni standards.
- Ensure employee terminations are implemented according to Omni standards.
- Maintain legal compliance at all times. Ensure that team is up-to-date with evolving legislation and compliance.
- Maintain all Associate Service Center Standard Operating Procedures.
- Ensure the Associate Services complies with Internal Audit requirements.
- Ensure the department meets the standards of the HR Assessment.
- Implement the Hotel's associate feedback programs. Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
- Ensure all Omni Training Programs are implemented successfully.
- Ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
- Ensure the associate files are maintained in a neat and organized manner.
- Plan and execute exciting, fun and interesting associate events at least quarterly.
- Implement Omni’s recognition programs. Ensure the Omni Service Champion culture is celebrated.
- Implement the Hotel’s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
- Implement the performance appraisal and salary increase programs according to Omni standards. Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc. Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
- Consistently works to define Omni culture and Six Pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
- Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
- Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure l

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