Communication Consultant

1 month ago

Malvern, United States Vanguard Full time

**Strategic Retirement Consulting’s Participant Engagement Consulting team** is looking for a** Communication Consultant**. The role will provide opportunities to:

- Consult with, motivate, and influence clients to drive positive outcomes by using data and thought leadership to identify key opportunities while demonstrating a deep knowledge of the Participant Experience, Vanguard solutions, and the plan sponsor’s unique needs.
- Develop strategies that balance the needs of the client, participant, and business and oversee the implementation and measurement of the strategies.
- Present the Strategic Retirement Consulting value story to Vanguard clients and sales prospects.
- A passion for working with external clients (including retirement plan sponsors, consultants, and vendors) and excellent relationship management skills.
- An ability to interpret data, and to define and measure results.
- Be a strategic thinker who can problem solve while handling multiple priorities through strong judgement and time management skills.
- Be consultative and influential with plan sponsors and internal stakeholders to drive positive outcomes.

**In this role, you will**:

- Provide consultation to address business area's external client communication needs. Develop cohesive plans for communicating initiatives and events that are aligned to business outcomes. Assess and maximize impact on target external client audience.
- Partner with business area to ensure needs are addressed, various solutions are identified, and delivery of expectations is within scope and capacity.
- Identify areas for improvement to enhance the effectiveness of communications and its ability to execute on business objectives.
- Participate in special projects and perform other duties as assigned.

**Qualifications**
- Minimum five years related work experience.
- Strong client facing abilities/executive presence (B2B preferred)
- Strong consultative skills with a proven ability to influence and persuade
- Undergraduate degree or equivalent combination of training and experience.

**Special Factors**

**Sponsorship**

Vanguard is not offering visa sponsorship for this position.

**About Vanguard**

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

**Inclusion Statement**

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

**How We Work**

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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