Grocery Buyer

A grocery buyer reorders products, builds and maintains vendor relationships, recommends new items. Our buyers are expected to perform with speed, flexibility and freedom while their passion and creativity are allowed to be expressed while practicing the art of buying. Successful members of our team are motivated to exceed annual comp sales, thrive in a collaborative environment, have an entrepreneurial spirit, and be motivated by relationship-building. Grocery buyers work as a team, each with a specialty or focus on specific or multiple departments and/or categories.

ESSENTIAL RESPONSIBILITES OF POSITION
- Demonstrate excellent customer service and professional work examples for all staff by regularly working on the sales floor.
- Sell our products in an informative, friendly and enthusiastic manner. Share knowledge of products and product suggestions in the course of conversation with customers. Regularly offer samples where appropriate.
- Resolve customer issues in a timely way.
- Set retail prices, adhering to budgeting margins but also recommending margin adjustments to manager when judgment dictates.
- Secure a regular supply of samples and testers. Negotiate sampling allowance with vendors.
- Maintain good working relationships and open lines of communication with all suppliers.
- Address quality and supply issues in a timely and professional manner.
- Follow credit memo and return procedures to ensure financial integrity on the inventory and bookkeeping side.
- Remain current on recalls, regulatory issues affecting our products, and on labeling definitions (organic, humane, non-gmo, homeopathic, GRAS, etc.)
- Ensure that inventory pars are maintained. Do not be low or out of stock; do not be over-inventoried.
- Implement monthly sales promotions through the primary supplier’s portal.
- Plan promotions and coordinate with grocery manager for approval. Ensure that product is ordered in enough time to arrive for the promotion.
- Implement monthly sales promotions through the company’s primary supplier portal.
- Conduct category management; analyze and consider replacing non
- or slow-sellers.
- Fulfill customer special orders following our standard procedures.
- Identify damaged, compromised, and unsellable products and determine financial responsibility in a timely manner.

ADDITIONAL RESPONSIBILITIES

For any additional job duties, category or department focus, see attached Job Duties, if appropriate.

RESPONSIBILITIES OF ALL STAFF MEMBERS
- Always practice complete customer service by immediately greeting and welcoming customers, constantly anticipating and graciously assisting with customer needs, saying thank you, good-bye and inviting customers back.
- Communicate information regarding customer requests and suggestions, new menu items, new projects and procedures to the store manager.
- Be trained and available to help serve customers in other departments and areas as needed.
- Be informed and up-to-date on store offerings, products and services information in order to correctly answer customer questions; remain current on all posted company and store information and memos.
- Communicate to coworkers at shift hand-offs. Share freely all important and even seemingly unimportant information that may affect the smooth running of the department and the store. Always be guided by the principle that “More communication is better than less.”
- Use proper telephone etiquette and procedures (when answering, say, Hello, Canyon Market).
- Always maintain superior vendor relationships, treating our vendors, their delivery staff and representatives with respect and courtesy. Address any issues directly to the store manager or grocery buyer right away.
- Follow proper write-off, sample, promotion and transfer procedures.
- Follow all safety and sanitation policies.
- Always practice excellent trash, recycling and composting procedures to minimize solid waste flow into the dumpster and to uphold the Canyon Market ecology initiatives.
- Follow Canyon Market presentation standards and dress code for your position.
- Attend department, buyer and store meetings as scheduled.
- Understand and comply with all information listed in the Canyon Market Staff Handbook, Code of Conduct, Orientation Manual, Injury and Illness Prevention Program, Departmental Training Manuals, Job Description and Job Duties lists.
- Perform all duties quickly, thoroughly and enthusiastically.

QUALIFICATIONS

Educational/Experience Requirements: College diploma and prior extensive experience in grocery buying, merchandising, health and beauty, retailing and/or wholesaling.

Physical Requirements: While performing the duties of this job, the employee will be continuously carrying/transporting of loads between 15-50 lbs.; intermittent standing, walking, bending reaching, sitting and occasionally climbing, stooping, twisting and fine manipulation. Daily environmental exposures to cold, heat and water with rare exposure to dust and fume