Director, Global Enterprise

3 weeks ago

Chicago, United States McDonald's Corporation Full time

**Company Description**
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here

The world around us is changing. Extending McDonald’s competitive advantages in a world where customers demand seamless and personalized experiences requires that we reimagine how we engage our customers and run restaurants.

This Director is part of the McDonald’s Global Communications Team and responsible for developing content and communications strategy to advance enterprise storytelling to inspire the McDonald’s System to action in support of McDonald’s business strategy and transformation.

**Responsibilities**:

- Enterprise Narrative: Accountable for the strategic framing and development of the of the enterprise transformation narrative. The narrative serves as a north star for enterprise storytelling and a resource for leaders across the organization.
- On-Going Enterprise Storytelling: Responsible for infusing a storytelling mentality into the organization and leading cross-functional teams in development of three-year strategy to advance the enterprise narrative with System audiences (suppliers, franchisees and employees).
- Cultivate trusted partnerships with global functions and change management teams to gain a deep understanding of company platform and employee experience agenda.
- Counsel leadership on communication efforts, and develop and implement effective communication strategies and tactics.
- Identify, train and deploy leadership, SME and local market voices across System channels to advance the narrative.
- Milestone Announcements: Accountable for leading cross-functional teams in the development & production of enterprise communications content and ensuring it is appropriate to audiences and context.
- This may include: leader messages, scripts, social media, talking points, creative content, Q&A.
- Chairman & CEO Communications: Accountable for leading a cross-functional team to develop strategic positioning of the Chairman & CEO voice to advance the enterprise narrative internally and externally.
- Accountable for development of content for CEO System facing and external engagements (e.g. Annual report letter, earnings scripts, Annual General Meeting remarks).

**Qualifications**
- Prior corporate communications experience - both in strategy development and in execution
- Outstanding writing and editing skills, with an eye to messaging for a range of internal and external communication channels and audience types
- Excellent verbal communications skills
- Experience advising and working with senior executives
- Natural self-starter who demonstrates creative and critical thinking abilities, can focus and implement, with an eye for details
- Effective collaborator who will work cross functionally across teams and geographies/time zones.
- Curiosity and appreciation for new topics, issues, and cultures.
- Ability to deliver new and creative ways of thinking, writing and executing communications.

**Additional Information**

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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