Museum & Gift Shop Assistant

3 weeks ago

Temple, United States City of Temple Full time

Ready to Start Your Career with the City of Temple?

Summary
Under general supervision of the Museum Manager, supports the day-to-day museum operations and activities and provides exceptional service to visitors as part of the museum team. Required to drive to complete tasks and errands as needed.

Essential

**Responsibilities**:

- Manages gift shop operations to include ordering of items, inventory, staging items, processing transactions, and selling museum admissions as needed
- Answers telephone calls, messages, welcomes, and assists guests
- Responsible for opening and closing the museum facility and outside exhibits
- Processes payments and refunds, maintains POS funds, makes daily deposit, and basic cash handling procedures
- Maintains current procedures in software and updates staff as necessary
- Assists with Museum customer memberships and renewals
- Provides prospective facility renters with availability, contracting, diagrams/layouts, and payment schedules
- Remains aware of museum events, programs, closures, and exhibits
- Performs general office tasks, mailing, sending fax, and shredding
- Prepares files and maintains physical or electronic records and documents in required formats
- Maintains and orders office supplies, and organizes inventory
- Produces various reports and reconciliations upon request
- Follows all financial policies, procedures, and safety guidelines
- Performs other duties as assigned

Minimum Qualifications
- High School diploma or equivalent
- Two (2 ) years of experience working in a retail environment, event background or related field
- Experience with Microsoft Office Suite; Excel and Word

Preferred Qualifications
- One (1) year general museum experience
- Bilingual in English and Spanish
- Experience with additional Microsoft Office Suite; Teams and Outlook.
- Experience with RecTrac

Certificates, Licenses, Registrations
- Valid Driver’s License

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.

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