IT Program Manager

4 weeks ago


Santa Clara, United States Ramsoft Systems, Inc. Full time

**Job Title**: IT Project/ Program Manager

**Duration**: 10+ Months Contract

**Location**: in Santa Clara, CA (Hybrid)
- CM&T
- LEVEL 09
- Program Project Management
- Estimation and Planning
- PMBOK

**Responsibilities**:

- Build upon and enhance strategic partnerships processes across ServiceNow Cloud Infrastructure
- Partner with the Engineering, Network, Procurement teams to own and manage the Partner relations
- Manage QBRs and surveys of vendors performance
- Assist is driving Vendor MSA, Beta agreements with ServiceNow departments and Legal
- Organized technical discussions, service improvements plans
- Conduct surveys and gather feedback to present to internal and external teams
- Capture and report on vendor performance with internal departments using the Qualtrics platform

**Must-Have Skills: (5 YOE)**
- Estimation and Planning
- PMBOK
- Risk Management
- ServiceNow

**Nice-to-have Skills**:

- Cloud knowledge including Hardware, Network, Colocations, and Integrator services.
- A passion for process improvement with Six Sigma or Lean Certification

Pay: $55.00 - $60.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Schedule:

- 8 hour shift

**Experience**:

- Scrum: 1 year (preferred)

License/Certification:

- PMP (preferred)

Ability to Commute:

- Santa Clara, CA 95050 (preferred)

Ability to Relocate:

- Santa Clara, CA 95050: Relocate before starting work (preferred)

Work Location: In person


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