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Automotive Service Advisor

3 months ago

Encinitas, United States Dow Family Automotive, Inc. Full time

**Benefits/Perks**
- Sales Commission 65K - 90K + a year (depending on experience)
- Bonus
- FULLY PAID Benefits
- 401K Matching
- Monday - Friday (no weekends)

**Job Summary**
Furgerson's Garage is a Gold winner of the National AAA “Best in Repair” award, we are a busy full service, bumper to bumper, all makes mechanical repair facility. Our ASE Certified "Blue Seal of Excellence" facility is located in beautiful Downtown Encinitas. We take pride in being recognized as one of the top independent repair shops in the country. We are looking for a qualified, self-motivated and experienced Service Advisor.

**Responsibilities**:

- Greet customers as they arrive at the auto shop
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about car repairs and vehicle specifications
- Use Mitchell software to maintain a customer database you will use to drive automotive sales
- Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction

**Preferable, but not required**:

- ASE Certified Service Advisor
- 5+ years of experience.
- Experience with Mitchell Manager SE, Bolt on Technologies, and State of California Smog Check and Brake and Lamp programs.

**About Furgerson's Garage**
Furgerson's Garage has been around and thriving since 1981. We have transformed the shop into a state of the art repair facility and we would like to grow our team of talented employees. The shop is busy, clean, organized and fully-equipped with state-of-the-art equipment. Motivated and highly experienced service advisors are in place to handle high volume and sales.

Come be a part of the Furgerson's Garage, Escondido Auto Tech, Owens Automotive, and Furgerson's Automotive and Smog Training (FAST) Family Our growing company offers the leadership, equipment, technical support, and training to boost your career as a service advisor to the highest level.

We offer unlimited income potential and benefits including paid health and dental insurance, matching funds 401K, paid time off, bonuses, and holiday pay. We offer paid training courses through ESI, Institute for Automotive Business Excellence, Worldpac Training Institute and ATG, and we also offer paid diagnostic, electrical, engine performance, Smog license and update training at no charge through our own BAR certified school: Furgerson's Automotive & Smog Training (FAST).