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Network/telecom Analyst I
3 months ago
**Salary**
- $62,932.27 - $104,886.91 Annually**Location**
- FAIRFAX (EJ27), VA**Job Type**
- FT Salary W BN**Job Number**
- 24-01369**Department**
- Neighborhood & Community Svcs**Opening Date**
- 06/01/2024**Closing Date**
- 6/14/2024 11:59 PM Eastern**Pay Grade**
- S23**Posting Type**
- Open to General Public**Job Announcement**:
**Illustrative Duties**:
- (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)_
- Performs cable routing and termination, equipment installation and configuration, labeling, and documentation;
- Provides routine support for network and/or telecommunications functions;
- Responds to and prioritizes requests from users to provide guidance and assistance;
- Adds/deletes users;
- Proposes, develops, and implements documentation and procedures for determining and/or preventing problems;
- Assists the help desk in problem determination and solution;
- Sets up, installs, and tests hardware and peripherals at user sites;
- Installs network operating system and standard programs;
- Assists in the installation of more complex software and equipment;
- Provides basic one-on-one training to users;
- Maintains system records and documentation;
- Participates in managing network/telecommunication system upgrades, expansions, and equipment exchange;
- Reviews new technology and upgrades and makes recommendations on network/telecommunication system modifications;
- Maintains an inventory list of agency hardware and software;
- Provides assistance to other staff as needed.
**Required Knowledge Skills and Abilities**:
- (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)_
- Some knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;
- Some knowledge of communications network management and router configuration;
- Some knowledge of hardware and software, cabling, power requirements, ancillary equipment, and the like related to network operations and telecommunications systems;
- Understands the PC in a network environment;
- Understands the network environment and its operation;
- Ability to install system hardware and software;
- Ability to plan, schedule, coordinate, and manage studies, special projects and assignments;
- Ability to communicate effectively, both orally; and in writing;
- Ability to assist users in solving systems problems;
- Ability to translate technical terminology into terms understandable to management and employees;
- Ability to establish and maintain effective business relationships.
**Employment Standards**:
**MINIMUM QUALIFICATIONS**:
Any combination of education, experience, and training equivalent to the following:
- (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")_
Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus two years network and/or telecommunications experience; or a bachelor's degree in such fields.
**NECESSARY SPECIAL REQUIREMENTS**:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.
**PREFERRED QUALIFICATIONS**:
- Familiarity with supporting computers in a public access environment.
- Three (3) years of experience performing end-user desktop support in a multi-site environment.
**PHYSICAL REQUIREMENTS**:
Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.
**SELECTION PROCEDURE**:
Panel Interview and may include a practical exercise.
**Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.**
LI-LD1
