Call Center Team Lead

**About MASCO Services Call Center**: The MASCO Services Call Center, a subsidiary of Longwood Collective, Inc., keeps hospitals, colleges, physicians, and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional, personalized services, bilingual capabilities, customized plans, and unmatched commitment...

**THIS IS AN ONSITE POSITION** **Typical Hours are Sunday - Thursday 2:30pm -11pm** **Free onsite parking** **Oncall every 4 weeks required** We are searching for a **Call Center Team Lead** responsible for ensuring the delivery of outstanding customer service, resolving issues, and delivering accurate information to patients and providers, the center is...

Job Summary: We are seeking a dynamic and experienced individual to join our team as a Second Shift Call Center Team Lead. In this role, you will be responsible for overseeing the daily operations of our call center during the second shift, ensuring that team members meet performance targets and deliver exceptional customer service. Shift: Contract to hire...

Our client is looking for experienced and highly motivated customer service Team Leads to support the operations of a multi-hospital communications center. FREE ONSITE PARKING - Contract to Hire - Work is performed onsite - Hours : Saturday/Sunday/Monday 1pm-11pm - Must be available for initial basic call center training remotely 4 days a week for 2 weeks...

Our call center serves as a vital point of contact for patients, physicians, and healthcare providers, offering support, information and assistance. We are currently seeking a dedicated and experienced second shift call center Team Lead to join our team. As the second shift call center Team Lead, you will be responsible for overseeing the operations of our...

Job Overview: We are seeking a highly motivated and experienced Call Center Team Lead to join our 24/7 Call Center Team. As a Call Center Team Lead, you will be responsible for overseeing the daily operations of the call center and ensuring that team members meet their performance goals. This is a leadership role that requires excellent communication,...

Wellist is seeking a mission-driven Call Center Operations Lead to help make life easier for patients, employees, and their families. This role will be responsible for optimizing call center operations to improve quality and reduce cost. This Call Center Operations Lead must be passionate about improving user's lives and supporting the development of their...

Wellist is seeking a mission-driven Call Center Operations Lead to help make life easier for patients, employees, and their families. This role will be responsible for optimizing call center operations to improve quality and reduce cost. This Call Center Operations Lead must be passionate about improving user's lives and supporting the development of their...

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls....

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls....

Job DescriptionWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through...

Job DescriptionWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through...

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls....

Description:POSITION DESCRIPTIONPOSITION: Practice Assistant – Call CenterDEPARTMENT: Call CenterLOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126REPORTS TO: Operations ManagerTYPE: Full -Time: ExperiencedSALARY: OpenSummary:The Practice Assistant – Call Center is the first person with whom a patient or family member will interact, via telephone prior...

Description:POSITION DESCRIPTIONPOSITION: Practice Assistant - Call Center DEPARTMENT: Call Center LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Operations ManagerTYPE: Full -Time: Experienced SALARY: Open Summary:The Practice Assistant - Call Center is the first person with whom a patient or family member will interact, via telephone prior...

:POSITION DESCRIPTIONPOSITION: Practice Assistant - Call Center DEPARTMENT: Call Center LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Operations ManagerTYPE: Full -Time: Experienced SALARY: Open Summary:The Practice Assistant - Call Center is the first person with whom a patient or family member will interact, via telephone prior to a...

Description:POSITION DESCRIPTIONPOSITION: Practice Assistant - Call Center DEPARTMENT: Call Center LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Operations ManagerTYPE: Full -Time: Experienced SALARY: Open Summary:The Practice Assistant - Call Center is the first person with whom a patient or family member will interact, via telephone prior...

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. **Job Overview** This position functions as a key communicator. Promotes company's commitment to superior customer service. Proactively and reactively seeks appropriate solutions to potential and existing service issues. Identifies root cause issues and...

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. **Job Overview** This position functions as a key communicator. Promotes company's commitment to superior customer service. Proactively and reactively seeks appropriate solutions to potential and existing service issues. Identifies root cause issues and...

Coding Team LeadEast Boston, MAFull-time, benefit eligibleThe Coding Lead is responsible for coordinating the coding function within all practice locations in accordance with the coding guidelines established by East Boston Neighborhood Health Center (EBNHC). This includes both Facility and Professional components.  In addition, the Coding Lead will serve...