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Nomads Entertainment Assistant Manager

3 months ago

South Windsor, United States Nomads Adventure Quest Full time

**Description**

Nomads Entertainment is a South Windsor based company founded in 2007. The company consists of Nomads Adventure Quest, Red’s Tavern and Revolutions Bowling and Lounge. There are thousands of square feet with a variety of attractions that appeal to people of all ages.

Guests can enjoy bowling, billiards, laser tag, ropes courses, glow in the dark golf, bocce ball, volleyball, bumper cars, tea cups, bounce houses, 12,000 square feet of basketball courts, many interactive amusement games, two banquet facilities, and much more. The centers also consist of full service restaurants and bars, offering good food and beverage in a clean and comfortable environment.

**Summary**

As a Nomads Entertainment Assistant Manager, you will be responsible for executing operations. As a manager, you will deploy staff and delegate tasks to create the Nomads Entertainment experience for our customers by providing superior quality entertainment, legendary customer service, sales growth, and cost controls. You will be responsible for modeling and acting in accordance with Nomads Entertainment core values and become a member and example of the uncompromising values and integrity that have accelerated our growth and become critical to our success.

**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Nomads Entertainment.
- Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for the team.
- Anticipates customer and operational needs by constantly evaluating environment and customers for cues.
- Assists with staff training by positively reinforcing successful performance. Provide feedback to senior management on staff performance.
- Contributes to positive team environment by recognizing issues or changes in staff morale and performance and communicating them to senior management.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to staff on to ensure operational excellence.
- Delivers legendary customer service to all customers by acting with a customer first attitude and connecting with the customer. Discovers and responds to customer needs.
- Develops positive relationships with the team by understanding and addressing individual motivation, need and concerns.
- Executes operations. Organize opening and closing duties as assigned.
- Follows operational policies and procedures, including those for cash handling and security, to ensure the safety of all staff.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by the team.
- Follows health, safety and sanitation guidelines for all products.

**Minimum Requirements**
- Maintains regular and consistent attendance and punctuality.
- Available to work flexible hours that will include evenings, weekends, nights and some holidays
- Meet FEC/Bowling center operating policies and standards
- Minimum of 3 years of management experience in a retail, entertainment or restaurant environment. -Bowling center management experience preferred. -Family entertainment center experience preferred -Food and beverage experience preferred. - ServSafe and Tips Certification preferred
- Bachelor’s Degree in management preferred

Pay: $20.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Employee discount
- Flexible schedule
- Paid time off

Experience level:

- 3 years

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Rotating weekends

**Experience**:

- Management: 3 years (required)

Shift availability:

- Night Shift (required)
- Day Shift (preferred)

Work Location: In person