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Entry Level Account Manager
4 days ago
**Entry-Level Account Manager - Chandler/Gilbert/Tempe, AZ, USA**
Chandler/Gilbert/Tempe, AZ, USA
**Job Summary**:Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.
MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).
MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.
**Essential Functions**:
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
- Establish positive long-term client relations
- Educate and train clients, research problems and coordinate solutions between the laboratory and client
- Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
- Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
- Maintain knowledge of competitors and their presence in assigned territory
**Job Qualifications**: _General _**K**_nowledge, _**S**_kills, and _**A**_bilities (KSA’s) required_
- 1-3 years of successful customer service experience.
- Well-developed multi-tasking, organizational skills, and detail orientation are key to success
- Energy, motivation, enthusiasm, and integrity
- Excellent written and verbal communication skills
- Must demonstrate sound judgment and decision-making ability
- Knowledge of laboratory testing and competing products.
- Must be able to travel within the coverage area and occasionally nationwide
**Physical Demands**:_Physical, Mental and Workplace Environment Conditions_
- Use hands to handle, control, or feel objects, tools, or controls
- Ability to sit, stand and walk
- Ability to drive motor vehicle
**Workplace Conditions: Workplace Environment Conditions**
- Requires frequent traveling by motor vehicle
- May be exposed to various workplace environments when meeting with customers
**Education and Certifications**:
- Medical Assistant certification or Associate Degree, BA/BS preferred.
Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.
Pay: $38,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- Under 1 year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Travel requirement:
- Travel
Work Location: In person
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