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Systems Management Analyst

3 months ago

Walnut Creek, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

If you will be able to travel up to 10-15% to onsite locations., you will have the flexibility to work remotely* as you take on some tough challenges.

**Primary Responsibilities**:

- Kronos Workforce Central and Kronos Workforce Management (aka Dimensions) build and support
- Pay Practice Builds (Pay rules, Accruals, Work rules, Adjustment rules)
- Advanced scheduling build and support
- Attestation Kit (ATK) build and support
- Clock configuration and troubleshooting of DX & 9000 series models
- Navigator and Display profile builds
- Integration build and maintenance
- Change Control process of requests through migration to Production tenants
- Monitor integration schedules to ensure not failures or issues
- Monitor ServiceNow queue for urgent requests and ticket assignments
- Work directly with Client & Informatics to document requirements & expected results

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**:

- 2+ years of Kronos support experience with Kronos Workforce Central or Kronos Workforce Management (Dimensions)
- 2+ years of Pay Practice Builds (Pay rules, Accruals, Work rules, Adjustment rules)
- 2+ years of advanced scheduling build and support
- Proven ability to participate with other team members in on call coverage rotation for critical needs outside business hours

**Preferred Qualifications**:

- Undergraduate degree
- Bhoomi experience and/or Certification
- 2+ years of report writing
- 2+ years of writing SQL queries
- 2+ years of Clock configuration and troubleshooting
- 2+ years of Kronos Mobile experience
- 2+ years of Navigator and Display profile build experience
- Kronos Workforce Management (Dimensions) experience
- Experience ATK build and support
- Experience Interface design and maintenance
- Workday Payroll experience
- Kronos Workforce or Dimensions Analytics experience
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.