Call Center Logistics/scheduler

4 weeks ago

Boston, United States Total Aerospace Services Full time

Do you want to be a part of a team of aviation innovators who are helping change the industry landscape?

Our client is the world’s leader in portable ex-vivo perfusion and assessment of donor organs for transplantation. The company was founded to address the need for more and better organs for transplantation and is focused on transforming the standard of care - increasing organ utilization, improving patient outcomes, and reducing transplant costs throughout the health care system.

They are currently recruiting for a **Logistics Coordinator **in Andover, MA.

**What Is In It For You**

**Salary**:$28/hr - $32/hr

**Position Type**: Permanent - Full-time

**Essential Duties of The Logistics Coordinator**
- Arrange logistics for NOP teams (surgeons, OCS specialists, and aviation crew members), including but not limited to commercial airline flights, ground transportation, rental car reservations & hotel accommodations.
- In partnership with ground transportation specialists, plans pick up/drop off schedules to ensure teams are transported in an efficient and timely manner; communicates itineraries clearly and efficiently as required
- Assists NOP teams with any requests, issues, or concerns while on a mission
- Maintains accurate records related to reservations & airline ticket credits.
- Ensures compliance is met with all company policies and procedures, safety standards
- This job is based full-time at our Logistics Call Center (remote shifts are not permitted). The Logistics Support Coordinator will work approximately 15 12-hour shifts per month in 4 days on, 3 days off, 3 days on, 4 days off schedule, including nights, holidays, and weekends
- Performs other TransMedics tasks and duties as assigned

**Background and Qualifications**:

- 3-5 years experience in customer service, travel, or logistics
- Proven ability to multi-task and calmly manage several projects at once
- Strong analytical skills and the ability to make sound recommendations based on thoughtful and accurate analysis
- Outstanding customer service skills
- Excellent written and verbal communication skills
- Strong team player, willing to step in and help others as needed

**Education**:

- Associate degree plus 3 years relevant experience or equivalent combination of education and experience

This vacancy is being advertised by Total Aviation Staffing, LLC. The services advertised by Total Aviation Staffing, LLC are those of an Employment Agency.

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