Loan Operations Administrator

3 days ago

Chicago, United States International Bank of Chicago Full time

**Overview**: The Loan Operations Administrator provides administrative and operational support for the day-to-day loan transaction processes, including data entry, tracking, and verification.

**Accountabilities - Loan Operations**:

- Oversee and coordinate the booking of new loans, process paid-off loans, loan modifications, and loan maintenance in our core system (Jack Henry).
- Accurately prepares loan payoff statements and processes received payoff funds.
- Accurately enters documented changes from the lending team and clients into the core system.
- Assists lending team and clients with questions regarding payments, disbursements, payoffs, modifications, and general ledger reconciliations.
- Prepares quarterly CRE Reports and balances for CRE Analysis.
- Prepares annual Escrow Analysis to determine if there is a shortage or overage, process statements and checks, and follows up with the lending team on miscellaneous items.
- Monthly review and verification of ACH report in the core system. Other reports include Non-Accrual and Watch List Reports.
- Processes check requests for new loans, loan payoffs, drawdowns, escrow refunds, and annual insurance and property tax payments.
- Frequently collaborates with an insurance agent on insurance cancellation, contacts lender and updates department’s tickler system.
- Coordinates force-placed insurance with the insurance agent, notifies the lender, and prepares documentation on force-placed insurance.
- Collaborate with other teams to complete the annual review of collateral inventory.
- Provide outstanding client relations and communication in resolving inquiries and coordinating with the bank’s lending team.
- Ensures compliance with federal, state and SBA regulations.
- This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.

**Qualifications**:

- High School diploma or equivalent required; some college preferred with previous banking or loan operation experience.
- Three years in banking within a loan operations and trust administration environment is preferred.
- Excellent organizational and time management skills to maintain workflow volume.
- Proficiency in Microsoft Excel, Outlook, and Word.
- Organized, detailed-oriented with a high degree of accuracy, solid banking software skills, and an aptitude for learning bank systems (JHA Xperience Production, etc.).

**GENERAL NOTICE**

International Bank of Chicago is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance

Physical setting:

- Office

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- new loan bookings/processing paid-off loans, etc.: 3 years (required)
- preparation of loan payoff statements: 3 years (required)
- escrow analysis: 3 years (required)
- processing check requests for new loans/loan payoffs, etc.: 3 years (required)
- coordinating forced-placed insurance: 3 years (required)

**Location**:

- Chicago, IL 60640 (required)

Work Location: In person

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