Catering Service

2 weeks ago

San Francisco, United States Bi-Rite Management Services, LLC Full time

**Catering Service + Operations Associate**
- Starting Payscale: $20.50-$21.50/hour
- Bi-Rite Catering + Commissary Kitchen, 1970 Innes Ave., San Francisco, CA 94124
- Ability to work early mornings, evenings, weekends, and holidays
- Schedule Requirements: Monday-Saturday 7:00am-3:30pm or 8:30am-5:00pm
- **Join us in **_Creating Community Through Food®_**

**PERKS**
Our unique staff culture and generous benefits package sets us apart from other businesses.
- 40% discount on purchases (20% on alcohol)
- Medical, dental and vision insurance
- Paid Time Off
- Holiday Pay
- 401(k) retirement plan with employer match (4%) and profit sharing
- Paid training, field trips and volunteerism
- Career advancement opportunities
- A satisfying meal with your shift
- Pre-tax commuter benefits
- Employee Assistance Programs
- Free 18 Reasons Cooking Classes

**APPLY**

**OPPORTUNITY**
- We have an immediate opening for a **Catering Service + Operations Associate**.** The Catering Service + Operations Associate is responsible for creating an inspiring catering experience for our guests. They give outstanding service by meeting and exceeding our guests’ expectations and providing excellent internal service to the team. Their responsibilities include assisting in the smooth and seamless operations of all aspects of the catering business, reaching financial goals, upholding product quality and consistency standards, mitigating waste, maintaining equipment and facilities, and safely handling all of our products and equipment. They are part of a cohesive Bi-Rite team that supports the Bi-Rite Missions, Vision, and Community Values.

**RESPONSIBILITIES**
- Ensure orders are prepared, packed and delivered according to guest’s specifications, including quality and quantity of products, presentation and packaging, signage, delivery, issue resolution, invoices and payment.
- Coordinates packing and delivery of catering orders through Bi-Rite approved drivers or courier service.
- Provides a great guest experience with knowledge of current catering offerings through creating food and catering quotes, menu creations, along with promotion of sales.
- Ensures invoices and payments are handled according to Bi-Rite’s contracts and terms and processes payments in a timely manner.
- Assists in the successful running of the catering operations, working directly with the Kitchen and Catering teams to execute department priorities. Incudes supporting the warehouse and delivery team as needed.

**SUCCESS IN THIS ROLE**
- Committed to Bi-Rite's mission to _Creating Community Through Food_ ® and values of Lead with Love, Pursue with Passion, and Act with Integrity.
- Genuinely finds interest in learning about and sharing Good Food.
- Demonstrated ability to deliver great internal and external service: identifying what others need, getting it for them and taking the extra steps to ensure they have a positive experience.
- Able to work independently; possesses effective prioritization and time management skills.
- Demonstrated ability to follow directions and procedures, and accurately completes assigned tasks in a timely manner.
- Approaches new situations and people with openness, curiosity, and humility; treats others with dignity and respect.
- Thrives in a fast-paced, dynamic environment with shifting priorities.
- Energetic, works with a sense of urgency and adapts to the needs of the business.
- Embraces change and proposes more effective ways of working.
- Ability to fulfill the physical requirements of the role with or without accommodations.
- Ability to communicate in a concise, clear, and productive manner; seeks to understand others through active listening.
- Ability to effectively collaborate with others to complete tasks and achieve shared goals.
- Fluency in the English language, spoken and written.
- Ability to work a flexible schedule including evenings, weekends, and holidays, as needed.
- Committed to punctuality and exemplary attendance.

**QUALIFICATIONS**
- 1+ years experience in sales, customer service, hospitality or similar.
- Familiarity with MS Outlook, Word, Excel, ability to learn new technologies.
- ServSafe Certification, California Food Handler card is required within 30 days post-hire. Bi-Rite provides on-site training and certification.
- Must be 25 years of age or older.
- Fluency in the English language, spoken and written.
- Must have a valid driver’s license and a clean driving record.

**ABOUT BI-RITE**
- The Bi-Rite Family of Businesses has been a San Francisco institution for more than 80 years. Today, the company includes two neighborhood Markets (on 18th Street and Divisadero), a world-renowned Creamery and solar-powered Creamery Truck, and our creative Catering and Commissary Kitchen. We believe food does more than nourish, it brings people together. As a Certified B Corporation, ranked in the top 5% for the world for our community impact, it’s our responsibility to build meaningful relatio

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