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Application Analyst I, Epic Cupid

4 months ago

West Orange, United States RWJBarnabas Health Full time

**Job Overview**:
**Qualifications**:

- Required:_
- Associate s degree with 2 or more years of relevant work experience in a healthcare setting
- Able to perform with supervision
- Preferred:_
- Bachelor s degree
- Preference for knowledge and work experience with healthcare clinical (or financial systems)
- Preference for knowledge of current clinical (or financial) system workflows and processes

**Certifications and Licenses Required**:

- Epic Cupid Certification

**Essential Functions**:
1) Executing Application Design and Build:
Utilizes external resources for best practice builds and solutions

Building data fields, screens, templates, and customer-defined functionality, as required

Following build standards and maintaining synchronization between environments in collaboration with environment team

2) Application Support:
Supporting continuous documentation of system modifications and updates

3) Documentation and Communication:
Maintaining continued ticket communication with customers ongoing and with closing incident, catalog and enhancement tickets Must

include details in ticket resolution/closing.

Contacting the customer regarding ticket resolution if resolved or unable to fill request.

Logging decisions and issues/risks in designated trackers during build/projects

Maintaining version control of workflows, issues/risks log, and decisions tracker

Supervising basic issues and roadblocks, escalating issues as needed

Communicating with higher level analysts and supervisors to determine necessary escalations

4) Project Management:
Recommending areas for process improvement

Assisting with development of future state materials

Following the process for identification, tracking, resolution, and closure of all issues

Following the change control process and any required changes

Developing test scripts for new systems, complying with version upgrades and system modifications

**Other Duties**:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Additional Information**:
**Benefits and Perks**:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

**Choosing RWJBarnabas Health**

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
- RWJBarnabas Health is an_