Tennis Professional

2 weeks ago

San Francisco, United States The Bay Club Company Full time

**_Our Mission_**

The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.

**_Our Culture_**

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

**_Our Core Values:_**

**Actions We Live By. **It's who we are when we step into our _full power_.

**Keep It Real. Always. **We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

**Think Ahead. Be An Owner.** Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it

**Stay Humble. Hustle Harder. **Show up and do the hard work**. **Be a gritty, roll-up-your-sleeves kind of crew**. **Know it's never about one person-we are a part of a powerful team.

**One Team. One Voice.** **Moving Forward. Together. **Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

**Be Curious. Ask Why. **Stay member curious**. **We seek to understand, and we _never _settle. We ask questions to truly understand the core of a matter.

**GENERAL SUMMARY**

Under the direction of the Director of Tennis, the Tennis Professional is responsible for all tennis activities as assigned and directed by the Club's management. The Tennis Professional is responsible for achieving personal revenue goals each month while providing the best customer service and hospitality to all members and guests.

**Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.**

**PRIMARY JOB FUNCTIONS**
- Promote and teach: tennis clinics, private lessons, and adult/junior/senior programs as assigned by the Director of Tennis
- Responsible for organizing and maintaining daily teaching schedule, including but not limited to, private lessons and group lessons
- Responsible for achieving personal revenue goals
- Provide new member tennis orientations and evaluations, along with an introduction to the facility and its programming
- Notify and encourage members to participate in the Club's tennis events
- Attend Tennis Department staff meetings and General Staff Meeting or Associate Orientations as directed by Club Management
- Schedule permitting, be available for posted Tennis Clinics or other job functions throughout the Club in emergency situations.
- Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
- Be on time for all scheduled appointments
- Maintain accurate, current records on all client exercise programs and progress
- Keep track of each client's sessions and fee payments
- Enforce all tennis department and club policies
- Assist in the maintenance and cleanliness of the tennis area. Maintain your teaching court in a professional manner. Ensure the environment is safe for all those who use the facility.
- Accurately record each day worked, the actual time worked and client sessions in the appropriate tracking system

Corporate Goals & Objectives
- Promote the company's safety goals and actively work towards ensuring a safe working environment
- Interpret and ensure compliance with company policies and procedures
- Actively further corporate objectives and continuously support improvement and positive change

**OTHER JOB FUNCTIONS**:

- Assist with special club projects, events and promotions

**Requirements**:
**MINIMUM QUALIFICATIONS**

**To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**

**SKILLS, KNOWLEDGE, EXPERIENCE & EDUCATION**
- **Sales and Marketing** — Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
- **Written Comprehension and Expression** — Ability to read, understand and communicate information and ideas in writing so others will understand.
- **Oral Comprehension and Expression** —Ability to understand and communicate so others can understand ideas and information.
- **Computer** - Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.
- Well organized and detail oriented.
- Strong interpersonal and communication skills.
- Excellent customer service attitude and abilities.
- Current Tennis Professional certification from either United States Professional Tennis Association (USPTA) or

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