Service Coordinator

7 days ago

Romeoville, United States Thermosystems Full time

**Company Description**

Thermosystems is a manufacturer's representative for commercial heating ventilation and air conditioning (HVAC) products based in Elmhurst, Illinois with offices in Elmhurst, Peoria, Romeoville, and Chicago. We have an applied sales team, parts department, and full-service department to support the products we represent.

We offer medical, dental and vision insurance, along with, short term disability, life insurance, paid time off, paid holidays, 401k/profit sharing programs, and more Founded in 2000, Thermosystems has grown tremendously since opening our doors and we have many opportunities for advancement and additional training to support employee success. Thermosystems is an equal opportunity employer.

**Responsibilities**:

- Work with both internal and external customers to coordinate service work.
- Demonstrate independent judgment by working with customers on issues regarding their service needed, finding ways to solve problems and/or troubleshoot to achieve the wanted result.
- Communicate with external customers on a regular basis about job status, operations, customers need, and more.
- Offer both billing and collects support which is an integral part of the company’s financials.
- Manage all customer service repair work orders from start to finish including scheduling, tracking, ordering parts, subcontractor management, startup management, warranty management, close-out, and invoicing.
- Maintain great relationship with customers by providing best-in-class customer service and ensure all service requirements are met.
- All other duties assigned.

**Qualifications**:

- Associate degree in related field is preferred.
- Proven experience in service coordination.
- Must have background using Microsoft 365 Suite.

**Knowledge, Skills, and Abilities**:

- Team player and willing to help others.
- Strong work ethic.
- Willingness to ask questions.
- Strong problem solving and critical thinking skills.
- Ability to work under pressure, adapt, and meet deadlines.
- Self-motivated and can work independently.

Pay: $57,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Commute:

- Romeoville, IL (required)

Ability to Relocate:

- Romeoville, IL: Relocate before starting work (required)

Work Location: In person

  • Service Coordinator

    2 months ago

    Romeoville, United States Thermosystems Full time

    **Company Description** Thermosystems is a manufacturer's representative for commercial heating ventilation and air conditioning (HVAC) products based in Elmhurst, Illinois with offices in Elmhurst, Peoria, Romeoville, and Chicago. We have an applied sales team, parts department, and full-service department to support the products we represent. We offer...

  • Service Coordinator

    2 hours ago

    Romeoville, United States Thermosystems Full time

    **Company Description** Thermosystems is a manufacturer's representative for commercial heating ventilation and air conditioning (HVAC) products based in Elmhurst, Illinois with offices in Elmhurst, Peoria, Romeoville, and Chicago. We have an applied sales team, parts department, and full-service department to support the products we represent. We offer...

  • Customer Service Coordinator

    4 weeks ago

    Romeoville, United States Aerzen USA Corporation Full time

    Job DescriptionJob DescriptionDescription:Who we are:Aerzen USA Corporation is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including: Wastewater, Cement, Biogas, Pharmaceutical and Food,...

  • Technical Services Coordinator

    2 months ago

    Romeoville, United States TDW Full time

    Organizes and directs HT&P field operations according to the internal standards and the customer requirements, from first client inquiry until the successful job completion. Responsibilities Oversees all HT&P services projects to maintain schedules t Technical, Coordinator, Technician, Manufacturing, Retail, Service

  • Maintenance Coordinator

    1 day ago

    Romeoville, United States Fleet Jobs Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal and...

  • Pricing Coordinator

    2 weeks ago

    Romeoville, United States Formerra LLC Full time

    **About the Position** The Pricing Coordinator will function as a member of the Foremerra Pricing team. This individual will assist by giving guidance in pricing strategy implementation with a focus on driving improvement in gross margins by providing visibility to all components of the value chain. This role is expected to work autonomously with mínimal...

  • Pricing Coordinator

    7 days ago

    Romeoville, United States Formerra LLC Full time

    Job DescriptionJob DescriptionAbout the PositionThe Pricing Coordinator will function as a member of the Foremerra Pricing team. This individual will assist by giving guidance in pricing strategy implementation with a focus on driving improvement in gross margins by providing visibility to all components of the value chain. This role is expected to work...

  • Pricing Coordinator

    2 weeks ago

    Romeoville, United States Formerra LLC Full time

    Job DescriptionJob DescriptionAbout the PositionThe Pricing Coordinator will function as a member of the Foremerra Pricing team. This individual will assist by giving guidance in pricing strategy implementation with a focus on driving improvement in gross margins by providing visibility to all components of the value chain. This role is expected to work...

  • Pricing Coordinator

    2 weeks ago

    Romeoville, United States Formerra LLC Full time

    Job DescriptionJob DescriptionAbout the PositionThe Pricing Coordinator will function as a member of the Foremerra Pricing team. This individual will assist by giving guidance in pricing strategy implementation with a focus on driving improvement in gross margins by providing visibility to all components of the value chain. This role is expected to work...

  • Security Coordinator

    4 weeks ago

    Romeoville, United States TD SYNNEX Full time

    **About the Role**: You will be responsible for developing, implementing and monitoring employee safety and physical site security programs - including the implementation and maintenance of a coordinated physical site security program, and investigation and analysis of incidents related to safety or security to determine the cause and recommend appropriate...

  • Logistics Coordinator

    7 days ago

    Romeoville, United States GEA Process Engineering Full time

    Responsibilities / Tasks Schedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery. Notify Dealers of delivery appointments and seek feedback on shipments. Work with other sites on stock transfer orders. Communicate to internal and external shareholders via e-mail and phone and provide outstanding customer service for any...

  • Logistics Coordinator

    7 days ago

    Romeoville, United States GEA Process Engineering Full time

    Responsibilities / Tasks Schedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery. Notify Dealers of delivery appointments and seek feedback on shipments. Work with other sites on stock transfer orders. Communicate to internal and external shareholders via e-mail and phone and provide outstanding customer service for...

  • Project Coordinator

    2 months ago

    Romeoville, United States Thermosystems Full time

    **Company Description** Thermosystems is a manufacturer's representative for commercial heating ventilation and air conditioning (HVAC) products based in Elmhurst, Illinois with offices in Elmhurst, Peoria, Romeoville, and Chicago. We have an applied sales team, parts department, and full-service department to support the products we represent. We offer...

  • Project Coordinator

    2 hours ago

    Romeoville, United States Thermosystems Full time

    **Company Description** Thermosystems is a manufacturer's representative for commercial heating ventilation and air conditioning (HVAC) products based in Elmhurst, Illinois with offices in Elmhurst, Peoria, Romeoville, and Chicago. We have an applied sales team, parts department, and full-service department to support the products we represent. We offer...

  • Logistics Coordinator

    7 days ago

    Romeoville, United States GEA Full time

    Responsibilities / TasksSchedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery.Notify Dealers of delivery appointments and seek feedback on shipments.Work with other sites on stock transfer orders.Communicate to internal and external shareholders via e-mail and phone and provide outstanding customer service for any...

  • Security Coordinator

    3 weeks ago

    Romeoville, Illinois, United States TD SYNNEX Corporation Full time

    About the Role:You will be responsible for developing, implementing and monitoring employee safety and physical site security programs - including the implementation and maintenance of a coordinated physical site security program, and investigation and analysis of incidents related to safety or security to determine the cause and recommend appropriate...

  • Logistics Coordinator

    6 days ago

    Romeoville, United States GEA Process Engineering Full time

    Responsibilities / Tasks Interested in this role You can find all the relevant information in the description below. Schedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery. Notify Dealers of delivery appointments and seek feedback on shipments. Work with other sites on stock transfer orders. Communicate to internal and...

  • Logistics Coordinator

    6 days ago

    Romeoville, United States GEA Full time

    Responsibilities / Tasks Schedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery. Notify Dealers of delivery appointments and seek feedback on shipments. Work with other sites on stock transfer orders. Communicate to internal and external shareholders via e-mail and phone and provide outstanding customer service for any...

  • Logistics Coordinator

    2 days ago

    Romeoville, United States GEA Group Full time

    Responsibilities / Tasks Schedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery. Notify Dealers of delivery appointments and seek feedback on shipments. Work with other sites on stock transfer orders. Communicate to internal and external shareholders via e-mail and phone and provide outstanding customer service for any...

  • Logistics Coordinator

    1 day ago

    Romeoville, United States GEA Full time

    Job DescriptionResponsibilities / TasksSchedule pick-ups, delivery appointments and track On Time Shipping and On Time Delivery.Notify Dealers of delivery appointments and seek feedback on shipments.Work with other sites on stock transfer orders.Communicate to internal and external shareholders via e-mail and phone and provide outstanding customer service...