Experienced Service Advisor

4 weeks ago


Tampa, United States Brandon Ford Service Dept Full time

Brandon Ford is Tampa's leading dealership with a consecutive 22 years as Presidents Award winners.

We are looking for a personable Service Advisor to act as the liaison between our customers and technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, estimating costs, providing estimates, and verifying warranty coverage. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and concerns, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate descriptions.

**Requirements**:

- Demonstrate extreme attention to detail.
- Must have a valid Florida driver's license, and a clean driving record.
- Strong communication, and excellent customer service skills.
- Must be able to pass a background and drug screening.
- High school diploma or equivalent.
- Computer proficiency.
- Experience with shop management software.

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off

Day range:

- Monday to Friday
- Rotating weekends

Shift:

- Day shift

License/Certification:

- Driver's License (required)

Work Location: In person



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