Current jobs related to Unit Secretary-post Surgical Oncology Unit 12e - Chicago - Northwestern Memorial Healthcare
-
Chicago, United States Northwestern Memorial Healthcare Part timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Unit Secretary
2 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly organized and detail-oriented Unit Secretary to join our team at Northwestern Memorial Healthcare. As a Unit Secretary, you will play a critical role in ensuring the smooth operation of our Postpartum Unit 13P, providing exceptional patient care and support to our patients, families, and staff.Key ResponsibilitiesCustomer...
-
Chicago, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Chicago, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Unit Secretary
1 week ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled and organized Unit Secretary to join our team at Northwestern Memorial Healthcare. As a Unit Secretary, you will play a vital role in ensuring the smooth operation of our patient care unit, providing exceptional customer service, and supporting the healthcare team.Key ResponsibilitiesCustomer Service:Provide prompt...
-
Chicago, United States Northwestern Memorial Healthcare Full timeJob Description24 hours per week (two 12 hour shifts)Saturday and Sunday only Days 0700-1930 The Unit Secretary reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation...
-
Chicago, United States Northwestern Memorial Healthcare Full timeJob Description24 hours per week Two 12 hour shiftsSaturdays and Sundays only 0700-1930 The Unit Secretary reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.The...
-
Chicago, United States Northwestern Memorial Healthcare Part timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Chicago, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionNorthwestern Memorial Hospital is an academic medical center in the heart of downtown Chicago with physicians, surgeons and caregivers representing nearly every medical specialty. Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” by U.S. News & World Report for...
-
Unit Secretary
1 week ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Unit Secretary to join our team at Northwestern Memorial Healthcare. As a Unit Secretary, you will play a vital role in ensuring the smooth operation of our patient care unit, providing exceptional customer service, and supporting the healthcare team.Key ResponsibilitiesCustomer Service:Provide...
-
Unit Secretary
7 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Unit Secretary to join our team at Northwestern Memorial Healthcare. As a Unit Secretary, you will play a vital role in ensuring the smooth operation of our patient care unit, providing exceptional customer service, and supporting the healthcare team.Key ResponsibilitiesCustomer Service:Provide...
-
Unit Secretary
7 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Unit Secretary to join our team at Northwestern Memorial Healthcare. As a Unit Secretary, you will play a critical role in ensuring the smooth operation of our patient care unit, providing exceptional customer service, and supporting the healthcare team.Key ResponsibilitiesCustomer...
-
Unit Secretary-MICU Part-time Weekend Days
4 months ago
Chicago, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Chicago, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob Title: Unit Secretary-General Medicine Unit 13S Part-time Weekend DaysWe are seeking a highly skilled and organized Unit Secretary-General to join our team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients, families, and...
-
Chicago, United States Northwestern Memorial Healthcare Part timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Unit Secretary
2 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly organized and detail-oriented Unit Secretary to join our team at Northwestern Memorial Healthcare. As a Unit Secretary, you will play a critical role in ensuring the smooth operation of our patient care unit, providing exceptional customer service, and maintaining accurate medical records.Key ResponsibilitiesCustomer...
-
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob Title: Unit Secretary-General Medicine Unit 13W Part-time Weekend DaysWe are seeking a highly skilled and organized Unit Secretary-General to join our team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients, families, and...
-
Unit Secretary
2 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Unit Secretary to join our team at Northwestern Memorial Healthcare. As a key member of our patient care team, you will be responsible for providing exceptional customer service, coordinating patient flow, and maintaining accurate medical records.Key ResponsibilitiesCustomer Service: Extend...
-
Surgical Oncology Clinician-Educator
1 day ago
Chicago, Illinois, United States Northwestern University Full timeOpportunity for a Clinician-Educator in Surgical OncologyWe are seeking a highly skilled and dedicated Clinician-Educator to join our team in the Division of Surgical Oncology at Northwestern University Feinberg School of Medicine.ResponsibilitiesProvide surgical oncology services in Northwestern Medicine's downtown Chicago locationsTake call, round, and...
Unit Secretary-post Surgical Oncology Unit 12e
3 months ago
**Company Description**
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Monday-Friday (full-time)
Evening shifts 1500-2330
The **Unit Secretary** reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Unit Secretary is the receptionist for the patient care unit and is often the first person to greet and assist patients, visitors, and staff. The Unit Secretary coordinates the flow of information at the nurses’ station in a positive and timely manner. The Unit Secretary assists physicians, nurses, and other health care providers in coordinating the patient’s stay care and experience.
**Responsibilities**:
Customer Service:
- Extends courtesies to patients, staff, and visitors in a prompt and responsive manner in all communications.
- Assists in monitoring visitor/employee access including the presence of badges in all patient care areas including the visitor waiting areas and alerts security as necessary.
- Recognizes difficult patient, staff and visitor situations, facilitates communication and escalates appropriately.
- Assists and directs patients, staff and visitors according to hospital policies.
- Answers the phone promptly and transfers calls according to NMH phone standards using AIDET.
- Effectively coordinates calls on multiple lines simultaneously.
- Promptly and accurately answers and responds to all patient calls within identified timeframe via the nurse call system using AIDET.
- Recognizes patient care requests requiring urgent attention and escalates to appropriate staff.
- Assures patients with communication needs are identified at the nurse call system and calls are handled appropriately.
Medical Records:
- Prepares medical records on admission, discharge and transfer.
- Responsible for the maintenance of the patient medical record including but not limited to:
- Assisting the care team in obtaining and releasing medical records.
- Maintains paper record and remains informed of the location
- Places forms in the medical record including but not limited to discharge paperwork, outpatient records, home health orders, advanced directives and POLST,
- Scans appropriate forms into the electronic medical record (EMR) and notifies appropriate team members when additional documents are added to paper chart.
- Ensure nurse coverage is appropriately identified in EMR.
- Facilitates unit readiness for EMR downtime including but not limited to knowledge of downtime procedures and maintenance of appropriate forms.
- Assists in promptly reporting problems with EMR to the IT HELP desk.
- Verifies regulatory documentation at the point of care and escalates to the appropriate care team of any missing documents.
- Performs charge entry accurately.
Patient Flow:
- Performs admission, discharge, and transfer activities in a timely manner.
- Notifies the appropriate nursing staff and physician upon patient admission.
- Notifies appropriate nurse staff and physician when consulting teams arrive to the unit.
- Obtains patient identification if needed.
- Assigns appropriate caregivers in the nurse call system.
- Prepares patient chart: to be sent to medical records after patient discharge, for discharge to another healthcare facility, for transfer to another inpatient unit or the OR.
- Requests time for will-call ambulance and Medicare.
- Requests patient escort when appropriate.
- Tracks patient scheduling for tests and procedures and informs care providers of anticipated time.
- Tracks patient activity on and off patient care unit - monitors and updates bed tracking as appropriate.
- Verifies and reconciles unit census for accuracy in collaboration with charge nurse and/or Clinical Coordinator.
- Other duties and responsibilities supporting patient flow as delegated by unit leadership.
Desk Flow Clerical Organization:
- Receives and distributes patient care unit deliveries to patients and staff.
- Accepts deliveries and stocks in appropriate place.
- Maintains a clean, uncluttered nursing station and tube station.
- Places service requests for equipment and repair and follows up to ensure repair is complete.
- Maintains and tracks an adequate supply of forms, clerical equipment, and nursing supplies according to patient care unit standards.
- Accurately compl
