Resource Center Specialist

1 week ago


Milwaukee, United States St. Charles Youth and Family Services Full time

**GENERAL SUMMARY**:
This position is responsible for establishing and maintaining a welcoming Owen’s Place environment that can build the independent living skills of youth/young adults that include the critical domains of functioning i.e. working, living, learning, belonging, healing and safety.

The mission of Owen’s Place is to provide resources, skills and support that will assist youth and young adults (16-24) in developing positive plans for their individual futures. Owen’s Place will help young adults develop leadership, confidence, and skills for independence and empower them to take ownership of their lives. The Resource Center Specialist will work in conjunction with other Owen’s Place staff to further the mission of the program.

**ESSENTIAL FUNCTIONS**:

- Provide 1:1 support to center members as needed to include making proper referrals for additional resources.
- Support Owen’s Place Manager with operation of Owen’s Place.
- Interacts with clients in a positive and therapeutic manner according to policy, procedure, training and Agency Guiding Beliefs.
- Support all young adults with independent living needs by providing knowledge on housing, employment, and necessary skills that all young adults will need.
- Provide support and oversight while young adults are utilizing the computers.
- Help young adults create a standard and strengths based resume that will help them obtain employment, as needed.
- Assist with and help develop the MOVE Wisconsin Young Adult council and any other youth organizations.
- Oversee and support youth council meetings with peer specialists, if available to develop topics/issues for Owen’s Place activities
- Assist with and build a “library” of resources in the critical domain areas (i.e. employment, education, etc.)
- Post community employment opportunities that young adults will qualify for weekly.
- Creation and maintenance of employment bulletin boards for client review.
- Make connections with employers in community and keep in consistent contact with them on potential job placement opportunities.
- Assist in portfolio work completed by young adults.
- Participate in and help monitor daily scheduled events at Owen’s Place.
- Provide a pleasant and inviting atmosphere.
- Keep center records updated according to program requirements - to include providing and tracking record of weekly outreach to community.
- Be available at the center during scheduled work hours.
- Promote and Support the mission of Owen’s Place with all activities utilizing social media and other virtual platforms.
- Adhere to the daily structure and schedule of Owen’s Place while monitoring procedures and protocols.
- Maintain client confidentiality within all written and verbal communications.
- Adheres to St. Charles Youth and Family Services Policies and Procedures.
- Provide staffing of all activities at Owen’s Place.

**COMMUNITY OUTREACH FUNCTIONS**:

- Create and implement an outreach plan focused on educational, employment and other supportive services, within the community that will enhance opportunities for young adults who utilize Owen’s Place.
- Work to cultivate new community based partnerships, as well as maintain existing relationships with other collaborative partners.
- Work in conjunction with and support Owen’s Place staff to create a link between programming at Owen’s Place and developed partnerships.
- Create and manage a database of community partners, as well as follow up and communicate in a timely and consistent manner.
- Participate in community-based activities and functions that address youth concerns and encourage young adults to participate.
- Establish and maintain relationships with transitional agencies in the community, both formal and informal
- Track and report weekly outreach efforts to Owen’s Place administrative team.

**MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**:

- High School Diploma and 3 years’ experience working with target population or Associates degree in Human Services or related field required.
- Bachelor’s degree in Social Work or related field a plus.
- Ability to communicate in languages other than English a plus.
- Ability to promote Owen’s Place verbally, in writing and via social media outlets.
- Experience in human services and case management highly preferred.
- Minimum 1 years’ experience with Wraparound related programming a plus.
- Able to demonstrate the ability to work and communicate frankly and effectively with families to implement problem solving strategies, understand issues, and make effective connections for services.
- Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
- Strong public speaking and communication skills in order to connect and develop communit



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