Food Access Initiatives and Partnerships Program
3 weeks ago
Description:
**Organization Information**
GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include:
- Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food.
- We blanket the five boroughs with resources like food scrap and clothing collections to make waste reduction, recycling, and composting easy for all.
- We build and support community and school gardens through volunteer days, technical assistance, training, grants, and more.
- We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment.
**FOOD ACCESS INITIATIVES AND PARTNERSHIPS PROGRAM MANAGER (Full-time)**:
**Position Summary**
GrowNYC’s Food Access Initiatives (FAI) program provides the framework for making healthy, regional food accessible to all New Yorkers by overseeing GrowNYC’s work to promote and accept SNAP/EBT, Health Bucks, Farmers Market Nutrition Program (FMNP) Checks, eWIC, Over the Counter (OTC) Healthy Foods Benefits, and Greenmarket Bucks. The Food Access Initiatives Program Manager reports directly to the Assistant Director of Food Access Initiatives and Partnerships and oversees overall operations, logistics, expansion, and strategy related to nutrition benefits and food access at GrowNYC’s Food Access sites, with particular attention to SNAP. This role will also focus on managing and expanding program partnerships with government, community-based organizations, non-profits, healthcare, and private companies to implement and manage special programs to enhance food access at GrowNYC sites.
**Requirements**:
**Food Access Initiatives and Partnerships Program Manager Responsibilities (Include but are not limited to)**:
- Operations and Administration_
- Oversee operations, promotion, and acceptance of electronic payment processing, and market currencies, including EBT tokens, Debit/Credit tokens, Health Bucks, OTC Healthy Foods, FMNP, etc.
- Provide documentation on field staff’s FAI-related performance and work conjunctively with the appropriate managers to issue Corrective Action Notices (C.A.Ns) and Performance Improvement Plans (PIPs) as needed.
- Manage the relationship with GrowNYC’s EBT processor, Novodia Group LLC; liaise with them to troubleshoot technical issues as well as oversee their build-out of backend software updates and enhancements.
- Oversee the Greenmarket Bucks program; communicate with buyers, create print orders as needed, and produce redemption reports.
- Serve as the primary contact for the Greenmarket producer community for any questions or guidance regarding nutrition benefit redemption and training farmers on how to accept various currencies.
- Ensure that Greenmarket producers who need the approval to accept the required FAI currencies are in compliance and liaise between the New York State Department of Agriculture and Markets, New York City Department of Health and Mental Hygiene (NYDOHMH), and Greenmarket producers with any issues.
- Manage, order, and track the program’s equipment, such as iPads, receipt printers, card readers, and tokens.
- Develop Standard Operating Procedures (SOPs), policies, and protocols to guide program operations at GrowNYC Food Access sites.
- Conduct program and project evaluations, including compiling reports and program statistics.
- Work with the Assistant Director to develop and monitor progress toward short—and long-term objectives and goals for Food Access Initiatives.
- Oversee the inventory and tracking of all FAI currencies, including internal currencies redeemed at food access sites, as well as those submitted for redemption via mail to the Farmers Market Federation.
- Communications and Stakeholder Engagement_
- Oversee existing and forge new key program partnerships with government, community-based organizations, non-profits, healthcare, and private companies to implement and manage special programs to enhance food access at GrowNYC sites.
- Manage the collaboration with external partners to organize nutrition education and food access-related programming at GrowNYC sites.
- Oversee the collaboration with partners to organize SNAP screenings and nutrition education at Greenmarkets.
- Work with the Advancement team to manage the FAI program’s communications strategy, including the website, social media platforms, and earned and paid media.
- Maintain relationships and communicate regularly with program partners, city agencies, and local stakeholders.
- Oversee the creation of promotional materials for the program as well as relevant materials used to train and assist GrowNYC Site Leads, Producers, and partner organizations.
- Staff Management_
- Supervise the FAI Operations A
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