Business Operations Manager

3 weeks ago


Oconomowoc, United States In Good Company Full time

**Job Summary**:
**Responsibilities**:

- Develop and implement operational policies and procedures to streamline business processes
- Work on systems and processes for our workflow as it pertains to client journey
- beginning to end (how we bring clients on, what are next steps in process
- etc.)
- Work on automizing scheduling (meetings, all communication in new software system we acquired
- ex. calendly)
- Work on / establish proposal templates
- streamlining / create efficent templates
- Client engagement / as they kick off a project
- what to expect, do’s and don’ts of working with our company, client onboarding.
- Creating system for project tracking / autopsy’s (in real time) to see profitability margins by project
- Creating pipeline strategies for new and perspective clients / leads
- Discuss updates to website and overall marketing campaigns
- Discuss long time growth strategy - setting goals / metrics to get there (how big is the team, what roles to fill)
- Discuss / accountability to long term goal of serving others; non-profit affiliation
- Work on ordering / coordinating orders / purchasing
- Work with “the team” to build and implement our systems, ladder of services, and deliverables for an elevated client experience.
- Efficiency & Organization

**Experience**:

- Bachelor's degree in Business Administration or related field; project management a plus
- Proven experience in business operations management or a similar role
- Excellent problem-solving abilities with a strategic mindset
- Exceptional communication and interpersonal skills

**Workflow**:

- Open to part time on site and some remote as role develops

**Job Types**: Full-time, Part-time, Contract

Pay: $46,292.14 - $55,749.68 per year

Expected hours: 30 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- No nights
- No weekends

Work setting:

- Hybrid work
- Office

Work Location: Hybrid remote in Oconomowoc, WI 53066


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