Customer Service Coordinator

2 weeks ago


Chandler, United States D.R. Horton Full time

**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
- Receive and confirm receipt of homeowner requests
- Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments
- Evaluate homeowner repair issues to determine if they are warrantable items
- Communicates effectively to homeowner if repair issue is deemed not warrantable
- Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
- Schedule and manage subcontractors to make designated warranty repairs
- Certifies warranty work is completed within contractor obligations
- Follow up with homeowners to ensure concerns are addressed in a timely and professional manner
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Ability to work overtime
- Develops and maintains good rapport with subcontractors and homeowners
- Execute policies to ensure compliance with quality standards

**Qualifications**

**Required Qualifications**
- High School Diploma or GED
- 6 months to 1 year related experience
- Ability to sit for majority of 8-hour workday; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision
- The noise level is generally moderate but could be loud if performing duties in the field

**Preferred Qualifications**
- Previous customer service experience
- Excel in effective and positive communications
- Work effectively in high pressure situations
- Ability to provide a systematic approach in carrying out assignments

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays

**Build YOUR future with D.R. Horton, America’s Builder.**

**#WeBuildPeople2**

LinkedIn, Twitter, Facebook, Instagram

**Job**: Warranty

**Primary Location**: Arizona-Chandler

**Organization**: Home Builder

**Schedule**: Full-time

**Job Posting**: Apr 19, 2024, 12:00:00 AM



  • Chandler, United States Empire Beauty Schools Full time

    EMPIRE BEAUTY SCHOOL - "To create opportunities for people to improve their lives."_ **Customer Service Coordinator - Part Time - Chandler, AZ** *** **About Us**: Since 1934, Empire Beauty School has been educating future beauty professionals in the art of cosmetology. From its Home Office in Pottsville, Pennsylvania, Empire Beauty School continues...

  • Service Coordinator

    3 days ago


    Chandler, United States Freeway Chevrolet Full time

    Freeway Chevrolet is looking for a Service Coordinator to contribute to our dynamic service team! The Service Coordinator will provide administrative and customer support for the Service Department and will report to the Service Director. The ideal candidate will be supportive, collaborative, and self-motivated. We will provide all the training and tools you...


  • Chandler, United States Array Technologies, Inc Full time

    Job DescriptionJob DescriptionProject Coordinator – Customer Success Job Summary:Array Technologies, Inc. is a global leader in solar energy solutions – and we have been for over 30 years! Our dramatic growth is creating incredible opportunities on our dynamic, innovative and creative team. Are you highly skilled, self-motivated with proven project...

  • Service Coordinator

    2 weeks ago


    Chandler, United States Freeway Chevrolet Full time

    Freeway Chevrolet is looking for a Service Coordinator to contribute to our dynamic service team! The Service Coordinator will provide administrative and customer support for the Service Department and will report to the Service Director.The ideal candidate will be supportive, collaborative, and self-motivated.We will provide all the training and tools you...


  • Chandler, United States Crafco Inc Full time

    Crafco, Inc. has an opening for a Customer Support Coordinator at our Corporate Headquarters in Chandler, AZ. Customer experience is core to everything we do and if you agree, we want you on our team! Our customer support team's top priority is to make our customers successful by delivering excellent, personable and conversational support. We take customer...


  • Chandler, United States Crafco Inc Full time

    Crafco, Inc. has an opening for an International Customer Support Coordinator at our Corporate Headquarters in Chandler, AZ. Customer experience is core to everything we do and if you agree, we want you on our team! Our customer support team's top priority is to make our customers successful by delivering excellent, personable and conversational support. We...


  • Chandler, United States ALIGN PRECISION - CHANDLER, LLC Full time

    Job DescriptionJob DescriptionKey Responsibilities:Customer Interaction:Serve as the primary point of contact for customer inquiries, orders, and concerns.Provide timely and accurate information regarding product specifications, lead times, and order statuses.Order Management:Process customer orders, ensuring accuracy and timely delivery.Coordinate with the...


  • Chandler, United States ALIGN PRECISION - CHANDLER, LLC Full time

    Job DescriptionJob DescriptionKey Responsibilities:Customer Interaction:Serve as the primary point of contact for customer inquiries, orders, and concerns.Provide timely and accurate information regarding product specifications, lead times, and order statuses.Order Management:Process customer orders, ensuring accuracy and timely delivery.Coordinate with the...


  • Chandler, United States Circle K Full time

    Store 2703445: 2990 N Arizona Ave, Chandler, Arizona 85225 **Availability - Shift/Days**: Flexible Availability **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer...


  • Chandler, United States ALIGN PRECISION Full time

    Key Responsibilities: Customer Interaction: Serve as the primary point of contact for customer inquiries, orders, and concerns. Provide timely and accurate information regarding product specifications, lead times, and order statuses. Order Management: Process customer orders, ensuring accuracy and timely delivery. Coordinate with the production and...


  • Chandler, Arizona, United States ALIGN PRECISION Full time

    Key Responsibilities: Customer Interaction: Serve as the primary point of contact for customer inquiries, orders, and concerns. Provide timely and accurate information regarding product specifications, lead times, and order statuses. Order Management:Process customer orders, ensuring accuracy and timely delivery. Coordinate with the production and logistics...


  • Chandler, United States Goodwill of Central & Northern Arizona Full time

    2825 East Ocotillo Chandler Arizona, 85249, +1 (480) 3987645 Position Description**: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the...


  • Chandler, United States Goodwill of Central & Northern Arizona Full time

    2880 S. Alma School Rd Chandler Arizona, 85286, +1 (480) 3987646 Starting Pay: $17.00 Position Description**: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the...


  • Chandler, United States Goodwill of Central & Northern Arizona Full time

    930 N Alma School Rd Chandler Arizona, 85224, +1 (480) 3987654 Starting Pay: 17.00 / Hour Position Description**: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of...


  • Chandler, United States Vaco Los Angeles Full time

    Customer Service Representative, Contract to Hire in Chandler, AZ at Vaco **Location:** **Experience:** Not Specified **Job Description** Vaco has engaged with a Solar energy company in the Chandler area looking to bring on a Customer Service Representative. This role will field around 20-40 inbound calls per day, work on an assigned customer list of around...


  • Chandler, United States Vaco Los Angeles Full time

    Customer Service Representative, Contract to Hire in Chandler, AZ at Vaco **Location:** **Experience:** Not Specified **Job Description** Vaco has engaged with a Solar energy company in the Chandler area looking to bring on a Customer Service Representative. This role will field around 20-40 inbound calls per day, work on an assigned customer list of around...


  • Chandler, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    May include: - Sales: Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost...


  • Chandler, United States Smurfit Kappa North America Full time

    Serve customers, meeting their expectations & needs to his/her full satisfaction; resolving product and service problems.nts. **Primary Duties** - Supply the necessary information for potential/new customers and support a smooth set up process. Ensure all documentation is provided/in place according to established procedures and policies - Coordinate...


  • Chandler, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...


  • Chandler, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...