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Maintenance Technician

4 months ago

Tempe, United States University Partners Full time

**JOB PURPOSE**:
Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

**PRIMARY DUTIES & RESPONSIBILITIES**:will always include those specifically assigned by the immediate supervisor.
- Providing excellent service to residents, guests, employees and contractors.
- Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
- Ensuring the clean condition of the community at all times.
- Maintaining the maintenance shop according to policy.
- Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
- Assisting in other tasks as directed by the Maintenance Supervisor.
- Spot cleaning the model and vacant units on a daily basis.

**Daily/Weekly**:

- Meetings: Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor.
- Timekeeping: Keep a record of hours utilizing company provided forms. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager.
- Common Area Inspection/Pick-up: Walk Common areas daily, before 9 am. Always be diligent to look for maintenance issues.
- Peak Day Trash Pickup: At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness.
- Make-Ready Preparation: Per the turn schedule provided by the Maintenance Supervisor, complete turns:

- Install Vendor Lock on unit within 24 hours of receiving keys from resident.
- Communicate any vendor make-ready issues to Maintenance Supervisor.3
- Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start.
- Complete a turnkey checklist for each unit as work is completed. Obtain Maintenance Supervisor signature on form once work is finalized.
- Workorders: Complete workorders as directed. Ensure 24-hour response policy. (Daily)
- Key Change-Outs: At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled. Document in CSR.
- On Call: Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff.
- Breezeway Cleanliness: Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. (Daily)
- Pool Maintenance: At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code.
- Logs: At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets.
- Maintenance Inventory: Inform Maintenance Supervisor of supplies needed.
- Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly)

**Monthly**:

- Scheduled Inspections: Review Preventative Maintenance Calendar on monthly basis. At the Direction of the Maintenance Supervisor, perform following duties on a monthly basis:

- Car Checks
- Breezeway Inspections
- Safety and Trip Hazard Inspections
- Monthly Safety Meeting: Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control.

**Quarterly/Ongoing**:

- Quarterly Unit Inspections: At the direction of the Maintenance Supervisor, replace filters on a quarterly basis and inspect units for mold and other problems during filter installs. Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter).
- Equipment Inventory: Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies.
- Education: Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current.

**Move-Out/Move-In**:

- Vendor Assistance: Work with vendors during process and provide input to Maintenance Supervisor regarding venders’ status and adherence to schedule.
- Unit Punch: Complete unit punch at the direction of Maintenance Supervisor.

**Qualifications**:

- Working knowledge of electric, plumbing, HVAC and basic construction.
- A general mechanical aptitude combined with a willingness and desire to learn.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organi