Diabetic Team Customer Service Specialist

4 weeks ago


Auburn, United States Bedard Pharmacy & Medical Supplies Full time

**Job Details**

Bedard Pharmacy & Medical Supplies is hiring a Diabetic Team Customer Service Specialist. This a full-time position, Monday thru Friday, 8:00 a.m. to 5:00 p.m. This position is based in Auburn, ME with the possibility of hybrid remote work after initial training is successfully completed.

**Job Summary**

The Diabetic Team Customer Service Specialist will provide customer service to patients needing diabetic supplies and is responsible for verifying insurance coverage, insurance qualification requirements, and patient responsibility in a timely manner. The Specialist will learn the requirements of the different insurance companies for each of the diabetic supplies and services supplied by Bedard.

**Qualifications**
- High School Diploma or equivalent
- General office skills (computer, typing, fax, filing, and multiple phone line)
- Basic computer skills or experience with Office 365 (Outlook, Teams), NikoHealth, DocuTrack, and DocuSign
- Ability to read and understand medical terminology
- Ability to learn and understand the insurance approval and/or qualification process
- Ability to learn and understand billing protocol, reimbursement requirements, and timely filing
- Ability to maintain confidential information
- Ability to multitask while maintaining accuracy and great attention to detail
- Pleasant professional telephone manner
- Ability to develop and maintain professional, service-oriented working relationships with others
- Problem-solving skills
- Ability and desire to work as a contributing team member
- Minimum diabetic supplies knowledge and one year medical billing experience preferred

**Company Overview**

Bedard Pharmacy & Medical Supplies is a family-run, community business with three major divisions: Bedard Pharmacy, Bedard Medical Equipment & Supplies, and Bedard Senior Care Pharmacy. All three divisions share a commitment to providing quality health care solutions.

If you're looking for an excellent career opportunity, consider joining Bedard. We provide a great work environment, competitive salaries, and exceptional benefits.

**Compensation & Benefits**
- Competitive pay commensurate with education, certifications, and experience
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term and Long-term Disability Insurance
- Critical Illness and Accident Insurance
- Pet Insurance
- 401(k) with Company Match
- 128 Hours Paid Time Off (PTO)
- 52 Hours Holidays
- Free On-site Gym Membership

Bedard Pharmacy & Medical Supplies is an Equal Opportunity Employer

Pay: $17.49 - $21.20 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance

Experience level:

- No experience needed

Shift:

- 8 hour shift
- Day shift
- No nights

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- Hybrid work
- Office

Work Location: Hybrid remote in Auburn, ME 04210



  • Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...


  • Auburn, United States O'Reilly Auto Parts Full time

    Compensation Pay Range: $16.28 - $24.00 The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order...


  • Auburn, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1102 Opelika Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...


  • Auburn, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 128 Center St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...


  • Auburn, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1550 Atlanta Hwy NW [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...

  • Service Specialist

    4 weeks ago


    Auburn, United States Lee Auto Mall Full time

    **Service Specialist** **4 or 5 DAY WORK WEEK** **Salary: $44,000 to $52,000 per year** **Key Responsibilities**: - Fielding service department phone calls - Booking appointments - Daily customer retention outgoing calls and reminders - Customer Satisfaction Survey phone calls and mailers - Documenting and updating customer records in real-time, based on...


  • Auburn, United States Johnston Food Service & Cleaning Solutions (Johnston Paper Company) Full time

    Position Overview Provide excellent customer service by fielding customer inquiries, providing information, assistance, and resolving customer account issues. Enhance business relationships by increasing sales to existing customer base to create and leverage additional opportunities. Support the outside sales staff by assisting with the procurement of...


  • Auburn, United States Johnston Food Service & Cleaning Solutions (Johnston Paper Company) Full time

    Job DescriptionJob DescriptionPosition Overview Provide excellent customer service by fielding customer inquiries, providing information, assistance, and resolving customer account issues. Enhance business relationships by increasing sales to existing customer base to create and leverage additional opportunities. Support the outside sales staff by assisting...


  • Auburn, United States C Squared Systems LLC Full time

    Job DescriptionJob DescriptionC Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a...


  • Auburn, United States C Squared Systems LLC Full time

    Job DescriptionJob DescriptionC Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a...


  • Auburn, United States CareerBuilder Full time

    Client Service Specialist I Retail Banking Group Auburn, Washington Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. Its an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a...


  • Auburn Hills, United States Motion Recruitment Full time

    Our client, one of the largest automotive manufacturers in the world is hiring a Customer Support Specialist to join their customer dealership support team in Auburn Hills, MI. This role works in a corporate environment and directly supports dealers and acts as an escalation path for customer concerns via phone. As a Customer Support Specialist, you will be...


  • Auburn Hills, United States Motion Recruitment Full time

    Our client, one of the largest automotive manufacturers in the world is hiring a Customer Support Specialist to join their customer dealership support team in Auburn Hills, MI. This role works in a corporate environment and directly supports dealers and acts as an escalation path for customer concerns via phone. As a Customer Support Specialist, you will be...


  • Auburn, United States Flexcar Full time

    Job DescriptionJob DescriptionTitle: Parts and Service Specialist Location: Auburn, MA Compensation: $24/hr Hours: Full-Time Under minimal supervision, the Parts and Service Specialist will perform all necessary procedures to assist with maintenance and repairs of Flexcar vehicles. This employee will be responsible for parts sales, parts stocking,...


  • Auburn, United States Flexcar Full time

    Job DescriptionJob DescriptionTitle: Parts and Service Specialist Location: Auburn, MA Compensation: $24/hr Hours: Full-Time Under minimal supervision, the Parts and Service Specialist will perform all necessary procedures to assist with maintenance and repairs of Flexcar vehicles. This employee will be responsible for parts sales, parts stocking,...


  • Auburn, United States Flexcar Full time

    Job DescriptionJob DescriptionTitle: Parts and Service Specialist Location: Auburn, MA Compensation: $24/hr Hours: Full-Time Under minimal supervision, the Parts and Service Specialist will perform all necessary procedures to assist with maintenance and repairs of Flexcar vehicles. This employee will be responsible for parts sales, parts stocking,...


  • Auburn Hills, Michigan, United States Whisker Full time

    Job Type Full-timeDescriptionWhisker is the maker of Litter-Robot, Feeder-Robot, and At Whisker, we believe pet parenthood can always get better.As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a self-cleaning...


  • Auburn Hills, United States Whisker Full time

    Description:Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter...


  • Auburn Hills, United States Whisker Full time

    Description: Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better. As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning...


  • Auburn Hills, United States Whisker Full time

    Job Type Full-time Description Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better. As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a...