Program Administrator, Bsph

3 weeks ago

San Francisco, United States University of San Francisco Full time

**Program Administrator, BSPH**
**University of San Francisco**

**R0009136**
**USF Hilltop Campus**

**Job Title**:
Program Administrator, BSPH

**Job Summary**:
The Program Administrator oversees administrative services, operational support, accreditation reporting, and fiscal health of the undergraduate Bachelor of Science (BS) in Public Health Program, within the School of Nursing and Health Professions (SONHP). The Administrator oversees program and department administrative objectives by managing staff, planning and evaluating program activities, and budget (in partnership with the Program Director), developing and facilitating marketing and recruitment strategies (in partnership with the Director of Graduate Enrollment Management), and admissions processes (in partnership with the Director of Graduate Admissions Operations). This includes overall responsibility for managing short
- and long-term administrative planning and operational functions, and for overseeing and leading the work of direct report(s). The Administrator is also responsible for organizational and operational effectiveness through planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of the program, direct reports, and other resources within SONHP.

The Administrator's primary reporting relationship is with the Associate Dean for Health Professions. The Administrator functions with considerable autonomy, exercising sound judgment in carrying out responsibilities while working collaboratively with department chairs, program directors, faculty, other staff in the Dean's office in various functional areas, and other offices throughout the University. The Administrator seeks assistance from functional experts on complex matters, acts as a trusted colleague to both faculty and staff, and serves as a consultant and representative of the programs and departments to other organizations within the School and University.

The Administrator's focus includes carrying out and attaining the mission and the goals of the programs managed; development of an effective support team and of an employee-centered workplace culture that emphasizes quality, continuous improvement, employee retention and development; and high performance in alignment with the overall culture and climate of SONHP and University.

**Full Job Description**:
**Program and Student Support 70%**

Provide leadership to achieve the administrative goals and vision of the graduate program.

Administrative support for the internship placement process for programs in partnership with the Director of Applied Practice.

Plan and execute program orientations and student scholarly and career events multiple times per year.

Administer, implement, interpret, and maintain compliance with university, department and program policies and procedures on issues regarding academic programs, advising, registration, continuing student program transfers, financial aid, graduate admission, new student onboarding, prospective student advising, student life, teaching assistantships, visa services.

Recommend and develop new internal policies, guidelines and procedures.

Evaluate business processes and operational effectiveness and lead process improvement for the department and programs.

Analyze and resolve complex administrative issues and provide alternative solutions as necessary.

Manage the direction of internal academic and administrative policy development for programs and administrative operations.

Oversee and organize program meetings (e.g., scheduling, agenda preparation, and completion of minutes in collaboration with the Program Director and other program staff).

Advise faculty and/or deans and/or senior management on programmatic and policy development as they relate to other units. Provide input on academic and administrative policies and guidelines.

Address and resolve student issues via collaboration with other business units, faculty, staff, and deans.

**People Management 10%**

Work with SONHP Administration to recruit, interview, select, hire, and retain a staff support team, which may also include the recruitment and hire of student assistant direct reports.

Coach, develop, mentor, and supervise staff, including: employee on-boarding, conflict-management, project-based assignments, and providing career development planning and opportunities.

**External Relationships and Recruitment Support 10%**

Travel related to support program recruitment (e.g., student fairs, industry networking) and partnership events (e.g., public health departments, hospital presentations) in the continental United States, as needed and directed.

Outreach to incoming students, alumni, and Advisory Board members.

**General Operational Support 10%**

Develop and maintain, in partnership with the program director, program budgets.

IT Support for students, where appropriate and ability to connect staff, faculty, and students to relevant expert bus

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