Hotel Houseman/housekeeping Assistant

2 weeks ago

Downers Grove, United States Hampton Inn & SuitesHomewood Suites Downers Grove, IL Full time

**HOUSEKEEPING ASSISTANT/HOUSEMAN**

**AS WE COMPLETE FINAL RENOVATIONS TO THE HAMPTON INN/HOMEWOOD SUITES DUAL BRAND HOTEL IN DOWNERS GROVE, AND ANTICIPATE THE OPENING OF THE HOMEWOOD SUITES SIDE OF THE PROPERTY, WE ARE ADDING TO OUR AWESOME STAFF**

**REPORTS TO**: Executive Housekeeper, AGM/GM

**BASIC PURPOSE**:Collecting, laundering, folding, ironing, and stocking of linens in the hotel. Position may include room cleaning and/or public area cleaning when and if necessary, as well as providing assistance to guests as the need arises.

**FUNCTIONS/RESPONSIBILITIES**:

- Assist in the collection of soiled laundry items as needed
- Sort and launder soiled laundry items as required by the property and by brand standards. This requires the operation of all laundry room/housekeeping standard laundry machinery
- Fold and stock linens and all laundry items in appropriate location
- Monitor laundry room supplies and inform supervisory staff of supply needs
- Monitor condition of linen, and inform supervisory staff of deficiencies or ordering needs
- Maintain cleanliness of laundry area, and ensure that safety violations are addressed immediately
- Assist housekeepers with restocking housekeeping carts when necessary
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Assist with the cleaning of public areas when needed
- Provide support and assistance in the housekeeping department, cleaning rooms when and if needed.
- Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- _When needed, assist other departments and employees with any tasks requested by a supervisor or manager_

**KNOWLEDGE AND SKILLS**

**Education**

High school education or equivalent experience

**Experience**

Experience in the hospitality housekeeping field preferred by not necessarily required.

**Skills and Abilities**
- Ability to physically perform the tasks required of this position (listed above)
- Ability to communicate with supervisors, coworkers and guests
- Ability to follow direction and work independently

**Hours Required**
- **S**cheduled days and times may vary based on need and/or direction of supervisor
- Flexibility in scheduling required, including weekends, night and holidays when needed
- Must adhere to the time and attendance policies set forth by the company

**ENVIRONMENT**

**Physical Job Requirements**

**Lifting/Pushing/Pulling/Carrying**

Position requires daily and frequent lifting/pushing/pulling & carrying of various items. This includes, but is not limited:

- Lifting and carrying of linen and basic housekeeping supplies
- Pushing of carpet cleaning machinery, housekeeping cart and vacuum cleaners

**Bending/Kneeling**

Position requires daily and frequent bending and kneeling throughout the course of a full shift. This includes, but is not limited to:

- Picking up basic housekeeping supplies
- Cleaning of guest rooms and public areas, including restrooms
- Providing turndown service, and trash removal

**Mobility**

Continuous movement throughout hotel for entire shift

**Continuous Standing/Walking**

Continuous standing and walking can be expected throughout shift

**Climbing Stairs**

Position may necessitate that employee climb stairs

**Hearing/Vision/Speech**:

- One-on-one communication with guests, supervisors and coworkers critical
- Must be able to receive and clearly understand the standards and expectations of housekeeping duties
- Must be able to visually identify areas needing attention and inspect those areas upon completion of task
- Must be polite and hospitable in all interactions with guests, supervisor and coworkers

**Chemicals/Agents**:
Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function

**Protective Clothing Type**:

- Non-slip shoes are required
- Job may require back brace, gloves and other protective equipment

**Equipment Operation**:

- Vacuums and other housekeeping equipment
- Commercial washers, dryers, extractors and ironing machinery
- Radios and other communication devices

**Job Types**: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift

People with a criminal record are encouraged to apply

Work Location: In person

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