Current jobs related to Customer Service Representative - Kennebunk - Maine Community Bank

  • Customer Service Representative

    3 months ago

    Kennebunk, United States Superior Plus Full time

    **Customer Service Representative** Kennebunk, ME 04043, USA Req #166 Wednesday, August 4, 2021 Superior Plus Energy Services is currently seeking a highly motivated, customer-focused, Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educate and provide customers with information...

  • Customer Service Representative

    1 week ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service through effective problem...

  • Customer Service Representative

    2 weeks ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kennebunk Savings. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their needs, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kennebunk Savings. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their needs, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Kennebunk Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service...

  • Customer Service Representative

    1 week ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Kennebunk Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service...

  • Customer Service Representative

    60 minutes ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kennebunk Savings Bank. As a key member of our Customer Care department, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 day ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative at Kennebunk Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.Key...

  • Customer Service Representative

    1 day ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kennebunk Savings. As a key member of our Customer Care department, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    2 weeks ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kennebunk Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their needs, and resolving any issues that may arise.Key ResponsibilitiesProblem...

  • Customer Service Representative

    1 week ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryKennebunk Savings is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess a variety of transactions accurately and efficiently, including deposits,...

  • Customer Service Representative II

    1 week ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative II to join our team at Kennebunk Savings. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a high level of product knowledge.Key ResponsibilitiesTransaction...

  • Customer Service Representative

    1 day ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Customer Service Assistant IKennebunk Savings is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I. In this role, you will provide exceptional service to our customers while accurately and efficiently processing transactions.Key Responsibilities:Process a variety of transactions accurately and...

  • Customer Service Representative

    1 week ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I at Kennebunk Savings. As a key member of our banking team, you will be responsible for providing exceptional service to our customers while accurately and efficiently processing transactions.Key ResponsibilitiesProcess a variety of...

  • Customer Service Representative

    1 day ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I - Float Pool. As a key member of our banking team, you will provide exceptional service to our customers while accurately and efficiently processing transactions.Key ResponsibilitiesProcess a variety of transactions accurately and...

  • Customer Service Representative

    6 days ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I at Kennebunk Savings. As a key member of our banking team, you will be responsible for providing exceptional service to our customers while accurately and efficiently processing transactions.Key ResponsibilitiesProcess a variety of...

  • Customer Service Representative

    2 weeks ago

    Kennebunk, Maine, United States Hannaford Full time

    Job SummaryHannaford is seeking a highly skilled and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer service by greeting customers,...

  • Customer Service Ambassador

    6 days ago

    Kennebunk, Maine, United States Superior Plus Full time

    **Customer Service Representative**At Superior Plus, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through timely and effective issue resolution, proactive communication, and a customer-centric approach.**Key...

  • Customer Service Liaison

    3 days ago

    Kennebunk, Maine, United States Superior Plus Full time

    **Customer Service Representative**At Superior Plus, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working...

  • Customer Service Team Lead

    2 weeks ago

    Kennebunk, Maine, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Kennebunk Savings. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service and support.Key ResponsibilitiesCustomer Satisfaction and Problem...

Customer Service Representative

4 months ago

Kennebunk, United States Maine Community Bank Full time

**Position Title: Customer Service Representative**

**Department: Retail Branch**

**Reports To: Branch Manager/Assistant Branch Manager**

**FLSA Status: Non-exempt**

**Date Revised/Approved: January 2020**

***:
The Customer Service Representative is responsible for accurately and courteously meeting new and existing customer account needs; accurately and courteously processes customer transactions; cross-selling Bank products/services; maintaining accurate cash and transaction records; helps build and maintain solid customer relationships while performing other branch duties to meet customer or Bank needs. Contributes to the overall sales growth of the bank. This position will be assigned a home base but will travel to other branches as needed. Be responsible for providing the highest level of Customer Service, and adheres to the Bank’s Core Values, Service Standards and Fish Philosophy.

**Position Expectations**:
**Customer Experience**:

- Provides the highest level of customer service, demonstrating “treating customers like owners.”
- Provides prompt, courteous and efficient service to branch customers at the teller and drive-up windows, branch lobby and by telephone.
- Demonstrates ability to handle routine service issues independently.
- Refers customers to the appropriate bank personnel for more advanced problem resolution.
- Performs other branch duties as required in order to exceed customer and bank expectations.
- Meets or exceed established objectives and standards for CSR performance.
- Utilizes Customer Feedback process to support Service Standards

**Duties and Responsibilities**:

- Processes customer deposit, withdrawal and loan payment transactions.
- Refers customers to other bank personnel as appropriate.
- Cashes checks.
- Issues money orders, cashier’s checks, gift cards and travelers checks.
- Issues or redeems savings bonds.
- Conducts transactions accurately and in compliance with established bank policies and procedures.
- Utilize all system access and tools as expected
- Answers inquiries related to customer account balances and account activity.
- Accepts and processes customer file maintenance requests
- Provides customers access to safe deposit boxes when applicable.
- Maintains acceptable cash balancing record.
- Maintains work area and surrounding areas in good order.
- Contributes to the overall sales growth of the bank.
- Cross-sell additional products and services to customer by matching them to customer needs at every opportunity.
- Open new consumer and business accounts
- Deepen customer relationships by providing the best deposit solutions for our customers.
- Referring retail and business loan opportunities to the appropriate staff
- May assume Branch supervisor responsibilities as needed

**NON-ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Performs additional duties as assigned.

**General Expectations/Competencies**:

- Demonstrated ability to work as part of a team.
- Be punctual for scheduled work and use time appropriately.
- Perform duties in a conscientious, cooperative manner.
- Perform required amount of work in a timely fashion with a minimum of errors.
- Be neat and maintain a professional appearance.
- Comply with all bank policies and procedures, including BSA and Information Security policies.
- Maintain confidentiality and protect the Bank by keeping information concerning Bank operations and customer information confidential.
- Able to consistently treat others with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
- Must have proven communication and interpersonal skills.

**PHYSICAL REQUIREMENTS**:

- The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

While performing the duties of this job, the employee is regularly required to walk, sit and talk and hear. The employee is frequently required to stand for extended periods of time, and use hands and fingers extensively to operate a standard computer keyboard and working at a computer monitor. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
- Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor.
- Must be able to sit or stand for extended periods of time while waiting on customers.
- Must be able to lift cash boxes and currency/cash bags of approximately 20 pounds.

**WORK ENVIRONMENT**:

- The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommod