Inside Partner Account Manager

3 weeks ago


Santa Clara, United States Pure Storage Full time

Company Overview:
**BE PART OF BUILDING THE FUTURE.**

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data, - all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

Pure is blazing trails and setting records:

- For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
- Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
- Industry analysts and press applaud Pure’s leadership across these dimensions
- And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

Position Overview:
**SHOULD YOU ACCEPT THIS CHALLENGE...**

Primary Scope:
The goal of the iPAM role is to provide support to the Pure partner community and make the experience that our partners have with Pure the best in the industry. The role provides a diverse scope encompassing helping to onboard new partners, day-to-day assistance with systems and processes, pricing and deal registration, and actively helping to promote Pure’s brand and programs to our partners.

**Responsibilities**:
Detailed Scope:

- Handle deal registration approvals, rejections, extensions, reassignments and issues
- Address any issues with the deal registration process
- Understand and explain partner program details to partners
- Help partners with portal access and login (account creation, password resets, etc.)
- Provide partners with portal navigation assistance
- Assist PAMs in onboarding new resellers and distributors
- Act as point person for CPQ issues including license allocation
- Assist partners in accessing required and optional training and certifications
- Provide proactive updates on progress towards meeting program requirements
- Assess operational processes and identify opportunities to streamline
- Document new processes as they are introduced for partners
- Coordinate responses and updates in Medallia for “detractors” in partner survey
- Field and redirect inbound queries from partners
- Drive partner attendance to and participate in marketing events
- Marketing event follow up
- Partner recognition activities

Special Projects:

- Onboarding
- Navigating Portal
- Competitive IntelligenceBi-weekly Presentations - what is the channel, storage, cloud, etc.

Qualifications:

- BS/BA Required
- 1-3 years of business professional experience, preferably in account management, sales or customer service
- As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

INCLUDE IF THE JOB'S LOCATION IS REMOTE:
LI-REMOTE #LI-HYBRID #LI-ONSITE

Pay Range: USD $31.25 - USD $51.92 /Hr. Pay Transparency Statement:

- This role may be eligible for incentive pay and/or equity._

BE YOU—CORPORATE CLONES NEED NOT APPLY:
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.



  • Santa Clara, United States Netskope Full time

    About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the...

  • Partner Sales Manager

    11 hours ago


    Santa Clara, United States Ordr Inc. Full time

    **Partner Sales Manager** Santa Clara, California | Full Time At Ordr, we are singularly focused on helping our customers find order where once there was chaos. We make the incredibly complex problem of IoT security incredibly simple, and we take great pride in the fact that we continually strive for approachable innovation in everything we do. In todays...

  • Sales Associate

    2 days ago


    Santa Clara, United States Holland Partner Group Full time

    Overview Salary Range: $21.00-$25.00 per hour, plus potential for bonus and commission. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group’s Core Values. Responsibilities Act as the first point of contact...


  • Santa Clara, United States Ask Staffing Full time

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Business Product Manager Duration: 6 Months Location: 2225 Lawson Lane, Building, Santa Clara, CA, 95054 Pay Range: $ 55-61/hr. on W2 Education : Bachelors or Masters degree in Data...


  • Santa Clara, California, United States REXEL Full time

    The position of Key Account Manager will be based out of Santa Clara, CASummaryThe Account Manager is responsible for serving as an overall manager of assigned accounts including customer's corporate relationships, contracts and compliance, expansion / renewal opportunities, pricing strategies, identification, and escalation of operational issues. For the...


  • Santa Clara, United States Arista Networks, Inc. Full time

    Arista Networks is an industry leader in Cognitive Cloud Networking for mission critical data center and campus environments. Our award winning open source platforms change the way that organizations build, deploy and operate next generation networks. A lot of companies pay lip service to company values. At Arista, we take them seriously. We believe that...

  • Head of Travel

    1 month ago


    Santa Clara, United States Amazon Web Services, Inc. Full time

    Travel and hospitality companies have always innovated through disruption—and that is particularly true today. We’ve seen this time and again with our customers leveraging AWS to improve operational efficiencies and enhance the customer experience even when faced with a global pandemic. That’s because AWS has the most services, capabilities, and...


  • Santa Clara, United States Palo Alto Networks Full time

    DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a...


  • Santa Clara, United States Palo Alto Networks Full time

    Palo Alto Networks is looking for an experienced Sr. Manager, Technical Account Management. The role is responsible to lead and expand our Proactive Services offer in North America, ensuring business alignment to overall strategy, managing and growing the Technical Account Managers and program as a whole. Additionally the Senior Manager will provide guidance...

  • Major Account Manager

    16 hours ago


    Santa Clara, United States Palo Alto Networks Full time

    Company DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...

  • Major Account Manager

    5 hours ago


    Santa Clara, United States Palo Alto Networks Full time

    Job DescriptionJob DescriptionCompany DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting...


  • Santa Clara, United States Amazon Web Services, Inc. Full time

    AWS customers are innovating and transforming their businesses through the power of and depth of AWS services. Whether it is reducing downtime for plant shutdowns to discovering new pharmaceutical drugs that save lives, or an organization seeking to improve customer experience, customers advancing business outcomes with AWS and our vast Partner Network.You...


  • Santa Clara, United States Amazon Web Services, Inc. Full time

    Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for a world class candidate for the role of Sr. Solutions Architect – AI to anchor the AI software partner practice in our Industry & Partner Solutions Center of Excellence.Ideal candidates are those who have practical working experience with Artificial Intelligence...


  • Santa Clara, United States Telenav Full time

    Do you dream of what cars of the future will look like when you combine them with connectivity, a smartphone, and cloud services? Can you imagine uniting those dreams with a company that has the skills and relationships to make that a reality? If so, Telenav wants you! At Telenav, we believe the car is at the beginning of a massive innovation wave that...


  • Santa Clara, United States Telenav Full time

    Do you dream of what cars of the future will look like when you combine them with connectivity, a smartphone, and cloud services? Can you imagine uniting those dreams with a company that has the skills and relationships to make that a reality? If so, Telenav wants you! At Telenav, we believe the car is at the beginning of a massive innovation wave that...


  • Santa Clara, United States SiTime Full time

    About SiTime SiTime Corporation (Nasdaq: SITM), a market leader in MEMS timing, offers MEMS-based silicon timing system solutions. SiTime’s configurable solutions offer a rich feature set that enables customers to differentiate their products with high performance, small size, low power, and high reliability. With over 1.5 billion devices shipped to date,...


  • Santa Clara, United States Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Santa Fe Springs, United States Blaine Labs, Inc. Full time

    About UsBlaine Labs, Inc. is a pharmaceutical drug manufacturer focused on skin care, wound care, fungal care, and pain management. We specialize in product development, manufacturing capabilities, and physician-direct sales and shipping. Blaine Labs also offers two sub-brands that are sold to beauty professionals and large retail stores such as Walmart,...


  • Santa Fe Springs, United States Blaine Labs, Inc. Full time

    About UsBlaine Labs, Inc. is a pharmaceutical drug manufacturer focused on skin care, wound care, fungal care, and pain management. We specialize in product development, manufacturing capabilities, and physician-direct sales and shipping. Blaine Labs also offers two sub-brands that are sold to beauty professionals and large retail stores such as Walmart,...


  • Santa Fe Springs, United States Blaine Labs, Inc. Full time

    About UsBlaine Labs, Inc. is a pharmaceutical drug manufacturer focused on skin care, wound care, fungal care, and pain management. We specialize in product development, manufacturing capabilities, and physician-direct sales and shipping. Blaine Labs also offers two sub-brands that are sold to beauty professionals and large retail stores such as Walmart,...